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Can someone help me , please :_(

TrillyOww
TrillyOww Posts: 1

Level 1

Hello everyone, I have got a problem: I had around 30 Hammers or so on but when I logged in the game through Google Chrome like two days ago I found them disappeared. I tried using different browsers like Mozilla or Edge but nothing changed, still 0 Hammers. I also tried downloading FBgameroom but same. My ID is : 2173053609598645 . Can someone help me getting them back? I was hard saving them but this felt really bad. Thank you everyone for the attention and good day!

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 165,386
    edited May 2020

    Hello! @TrillyOww 👋

    Welcome to Sweet King Community! 👑

    Have you lost all of the booster when you login again this game on PC? Oh No and Sorry to hear! 😢

    How about you must check "Why have I lost all my collected boosters" by Community Team. (Any King's Games) 

    Click this link to read it that I hope you can understand them! 

    ⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️

    1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device

    2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play

    We do not replace items that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊

    By the way, their team cannot help you to add your saved boosters on this game on Diamond Diaries Community (King Community).

    Don't worry! This game's features will help you to add your gold bars and boosters on this game. 😊

    I think this game is nothing hard so much. Trust me! 😉

    ** If you want to win gold bars on this game, you can click here to find out exciting general contests then you join to answer it and you can chance to win gold bars. 😊 **

    Have a SASSY day! ❤️

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