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Why am I not getting help from other players on community levels together?

cookingspiceray
cookingspiceray Posts: 4

Level 1

I see the levels change when I sign in but when I play, I do not get any help from the other players?

I always send them lives over numerous levels ,but nothing in return for about 50 levels now.

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 165,324

    Welcome to Sweet King Community! 👑

    When you send lives to your players, you wait for players are received their lives first then they will send you lives on this game. I hope they will help you soon. 😊

    Anyway, I think they are inactive players (I have some Diamond Diaries players are inactive too). Don't worry! You can click here to read my answers to follow these steps of add more active friends that I hope you can send and receive lives with active friends faster on this game. 😊

    You can see Mail/Indox on left of Piggy Bank. ✉️😊

    Except send and receive lives with friends, you can got to unlock mystery chest then you can chance to get unlimited lives too (but give randomly).

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a SASSY day! 😊

  • cookingspiceray
    cookingspiceray Posts: 4

    Level 1

    I know they are NOT inactive players because the levels change from the last time I played. When I was at level 51 and I signed in, the level changed to 61. I did not receive any help when I began to play, nothing at all from about level 50 on. I did NOT win every level between 50 and 100. They did play.

  • Diamond_Lim
    Diamond_Lim Posts: 165,324
    edited February 2021

    Thank you for your answering but this question is not clear to me! 😅

    I will tagging @PummyRaj if she can help. 😊

  • PummyRaj
    PummyRaj Posts: 43,015

    Hello dear @cookingspiceray 🤗 A Warm Welcome to our Wonderful King Community!

    First of all, I am so sorry to hear that you are having an issue in the game!


    Now, would you mind if I ask you few questions for our clarification?

    1) Which game are you having this issue in -- is it Diamond Diaries Saga or some other game?

    ** You have posted in Diamond Diaries category. But, I have not heard / had "Lives" issue in this game;


    2) When you said you are sending lives - are you sending them through the "pop-up" window that appears as soon as we open the game OR is it through their personal requests?


    3) I am sorry to say that it is not clear what you wrote in your above comment? Can you please explain a bit more about these lines 👇️ (I have copied & pasted what you wrote)

    ** When I was at level 51 and I signed in, the level changed to 61. I did not receive any help when I began to play, nothing at all from about level 50 on. I did NOT win every level between 50 and 100.


    When you signed into the game, did your level change automatically OR is it for other players?

    What did you mean by "you did not win every level between 50 and 100"?

    Let's start with these please! Once you clarify, I will be able to provide any assistance I can.


    Looking forward to talk to you soon. Have a great rest of the day 💎 💎

  • cookingspiceray
    cookingspiceray Posts: 4

    Level 1

    Thanks for taking the time to my question Diamond Lim and PummyRaj.

    1. I am playing Diamond Diaries and I am referring to the "Community Levels Together" challenge. I send lives when it opens up and after I win a level.
    2. Community Levels Together has 3 players to reach 100 wins to get the prize before it expires.
    3. The levels changes as one of the THREE players win a level so that they can send Hammers, Lives, or Extra Lives to the other two players.
    4. I only send lives but never received Hammers or Extra Lives from about 50 thru 100 levels on. I did at the beginning but then it stopped
    5. I am giving but not receiving anything for days on days although I can see that these players are NOT inactive because the number increases when I sign in from my last play.

    I hope you can help. Thanks again.

  • Diamond_Lim
    Diamond_Lim Posts: 165,324

    Thank you for your answering clear questions to us! 😊

    When you are doctor to give lives to your team players, they will received 5 full lives when they run out of lives. ❤️

    When you have 3 moves left on every level, you will receive one round hammer when the player is Artisan to give one hammer.

    When you run out of moves, you will receive free moves to continue playing any level when the player is Guide to give extra moves.

    You and your team players can send Lives/Booster every 1 hour and 30 minutes once with this event. When you and your team players have sent, you and the players have received and followed to read my tips above. 😊

    So I hope you can understand to read them and this helps. Thanks! 😊

    Have a SASSY day! ❤️😊

  • cookingspiceray
    cookingspiceray Posts: 4

    Level 1

    I know how the challenge is SUPPOSE to work. What I am saying is it NOT working. I need Technical Support instead.

    Thanks for responding anyway.

  • Diamond_Lim
    Diamond_Lim Posts: 165,324

    You are welcome and let me tagging @PummyRaj again as I have this feature once while I don't have this problem yet. 😊

Hey! Would you like to give us your opinion?