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Can you add community members to Friends in game & how can I log into both facebook and my King acco

135

Answers

  • Lola_Pop
    Lola_Pop Posts: 12,038
    edited April 2021 Answer ✓

    Hello @Breebaby !

    We've been reviewing your accounts- it turns out you have 2 different accounts. On the one with player ID 483012918, you're on level 578 in Blossom Blast Saga, and on level 1783 in Candy Crush Saga; on the one with player ID 1510743676, you're on level 105 in Blossom Blast Saga and on level 688 in Candy.

    You can only sync one King account to one Facebook account, and if the old King account is synced with your current Facebook account, there is no way to sync the new King account to it. 😥

    The only thing we can do is transfer your levels to the old King account again, so that you are on the correct level when you play on Facebook and on King. Would you be interested in this? Just let @Diamond Lim or me know! 🤗

    Thanks!

  • Breebaby
    Breebaby Posts: 91

    Level 3

    That would be awesome!! I want to stop using Facebook all together so this would be perfect!! Thank you!!

  • Lola_Pop
    Lola_Pop Posts: 12,038
    Answer ✓

    Ok then!

    I'll put you on level 578 in Blossom Blast Saga, and on level 1783 in Candy Crush Saga in the account with player ID: 1510743676, @Breebaby . Any other game, or just these 2?

  • Breebaby
    Breebaby Posts: 91

    Level 3

    Thank you!!

    The other two I play are candy crush friends and Farm Heroes Saga thank you!

  • Diamond_Lim
    Diamond_Lim Posts: 167,021
    edited April 2021
    https://community.king.com/en/diamond-diaries-saga/discussion/comment/1515308#Comment_1515308

    You are welcome. I will asking Community Team again. ❤️😊

  • Breebaby
    Breebaby Posts: 91

    Level 3

    Oh shoot! I'm sorry, I forgot to give you the ID#'s

    Farm Heroes Saga

    Screenshot_20210412-131535.png
    Screenshot_20210412-131343.png


    Candy Crush Friends


    Screenshot_20210412-131931.png
    Screenshot_20210412-131822.png


  • Diamond_Lim
    Diamond_Lim Posts: 167,021

    It's also same as when you connected your Facebook and Kingdom Account, your Game ID is remain same. @Breebaby 😄

    I have asked their team already on today but it's still not answered us due to very busy. Please be patience and thanks. 😊

  • Breebaby
    Breebaby Posts: 91

    Level 3

    No problem 👍 know I'm not the only person who may need help. Completely understand!!

    Thanks @Diamond Lim

  • Diamond_Lim
    Diamond_Lim Posts: 167,021
    https://community.king.com/en/diamond-diaries-saga/discussion/comment/1525265#Comment_1525265

    You are welcome. 😊

  • Lola_Pop
    Lola_Pop Posts: 12,038
    Answer ✓

    Hello @Breebaby !

    Thanks for your patience- I've transferred your progress to the King account now. 😊

    And thanks, @Diamond Lim , for the reminder 😉

Hey! Would you like to give us your opinion?

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