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Level 3065 Crashed

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  • karin0936
    karin0936 Posts: 8

    Level 2

    I have the same problem. Google app store say: there is a bug. I Come from Holland.

  • Diamond_Lim
    Diamond_Lim Posts: 165,258
    edited April 30

    Hello again! @karin0936 @king7712597800 @MummySharon1973 and All of Diamond Hunters who did still stuck on Level 3065 right now! 👋😊

    Community Team just answered me now : They check playing this level again, this level has really still no crashing problem for mostly of us right now.

    How about you try following these steps that we hope this helps and nothing this happens again soon 👇😊

    1. Restart the game : Close all open apps and open your game ;

    2. Check for updates : Please make sure your both game and software of your device are up-to-date ;
    3. Memory : Make sure you have at least 2GB free memory. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.
    4. Reinstall : As a last resort, try deleting and then reinstalling the game. But please be aware that any Boosters or Extra Lives stored in the game may be lost after reinstalling the game, so it's worth trying to use them up before deleting and reinstalling the game.

    If it's still not worked and fixed on this level after you did try following all of these steps above, please report this problem to their Player Support team here and then ask this problem, then send your Game ID (How to find your Game ID) and ask your mobile device and model.

    Then you will waiting for Community Team response to answer and help you but it will taken little longer. We hope they will answering and helping you for this problem soon too. 🙏😊

    Or waiting for next new update of this game very later.

    So please be patience waiting and thanks for your reporting this level problem feedback once again. 🙏

    Need further assistance? Feel free to tag me! 😉

    You can also post your screenshot of your current map and you will claim Level 1000 Badge here, Level 2000 Badge here and Level 3000 Badge here on your view profile on this community too (but not in the game)! 💎🏅🏅🏅🏅😄

    Also thank you for continuing to play this game with us. 💎🤗

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

  • karin0936
    karin0936 Posts: 8

    Level 2

    II Try all the steps.

    When I send an email the do not answer. See te screenshot: maybe it is only a problem in the Netherlands?

  • Diamond_Lim
    Diamond_Lim Posts: 165,258

    Oh Dear! Thank you for your letting us know you did try following all of these steps, also reinstalling this game and also try contacting them for this trouble problem but you still cannot playing Level 3065 on this game possible right now. We have still no solution to help and answer you for this trouble problem as mostly of the players don't still have this trouble problem on this game right now. 🙁

    You should be more patience waiting for next new update of this game only very later. Thank you! 🙏

  • karin0936
    karin0936 Posts: 8

    Level 2

    .

    I can play the game. But the Boosters are not available. And I can not play the competition.

  • Diamond_Lim
    Diamond_Lim Posts: 165,258

    Woohoo! That's very glad to hear and see you can start playing this game now! 🙌😄

    But that's unfortunately and sorry to hear you lose all of your inventory boosters now! 😢

    You can also check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that we hope you can understand to read this similar information. 😊

    But please don't worry! These features like Jeweler's Trial, Trader Chest, City Challenge and another features are still helping you to get more free boosters and gold bars back then you can use boosters/extra moves to pass any levels especially if you got so close to pass any levels, then you will pass any levels much easier, faster and better too. 😉

    So we hope you can still trying to challenge playing and completing these levels soon! Good luck and Failure is the mother of success! 👍😊

    Need further assistance? Feel free to tag me! 😉

    You can also post your screenshot of your current map and you will claim Level 1000 Badge here, Level 2000 Badge here and Level 3000 Badge here on your view profile on this community too (but not in the game)! 💎🏅🏅🏅🏅😄

    Also thank you for continuing to play this game with us. 💎🤗

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

  • Diamond_Lim
    Diamond_Lim Posts: 165,258
    edited May 16

    Hello there! All of Diamond Hunters who did still stuck on Level 3065 right now! 👋😊

    Please don't forget to update the latest version of this game app (Android - 1.78.0 / Apple - 1.78.0.1) first then you make sure switch on your stable internet connection and reopen playing this game first then we hope this level got tweaked on this game now and you try playing to complete this level as soon as possible. 👍😊

    If you see this level hasn't still tweaked yet, please let us know and you can continue commenting on this thread here. Then we will be happy to continue checking and helping you again. 👇😉

    Also thank you for continuing to play this game with us. All of Diamond Hunters! 💎🤗

    You can also post your screenshot of your current map and you will claim Level 1000 Badge here, Level 2000 Badge here and Level 3000 Badge here on your view profile on this community too (but not in the game)! 💎🏅🏅🏅😄

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

  • Diamond_Lim
    Diamond_Lim Posts: 165,258

    Hello there! All of Diamond Hunters who did still stuck on Level 3065 right now! 👋😊

    Please don't forget to update the latest version of this game app (Android - 1.78.0 / Apple - 1.78.0.1) first then you make sure switch on your stable internet connection and reopen playing this game first then we hope this level got tweaked on this game now and you try playing to complete this level as soon as possible. 👍😊

    If you see this level has been still not tweaked yet after you did try following all of these solve steps, please don't worry! You try following another steps here! 👇😉

    1. Open this game and Click on Play button.

    2. Click on three horizontal lines' button.

    3. Click on ❓ button.

    4. Tap on the search bar “How can we help?” and type in “Thanks”, then press enter.

    5. Select the article “Thanks for reaching out!”

    6. Scroll down to the end of it and tap on "Contact us".

    7. Enter a valid email address, then tell them for this level problem and also your mobile model about your query in the text box.

    We hope they can help and answer you for this level problem out as soon as possible. 🤗

    Also thank you for continuing to play this game with us. All of Diamond Hunters! 💎🤗

    You can also post your screenshot of your current map and you will claim Level 1000 Badge here, Level 2000 Badge here and Level 3000 Badge here on your view profile on this community too (but not in the game)! 💎🏅🏅🏅😄

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

  • Diamond_Lim
    Diamond_Lim Posts: 165,258
    edited July 10

    Hello there! All of Diamond Hunters who did still stuck on Level 3065 right now! 👋😊

    Please don't forget to update the latest version of this game app (Android - 1.80.1 / Apple - 1.80.1.0) first then you make sure switch on your stable internet connection and reopen playing this game first then we hope this level got tweaked on this game now and you try playing to complete this level as soon as possible. 👍😊

    If you see this level has been still not tweaked yet after you did try following all of these solve steps, please don't worry! You try following another steps here! 👇😉

    1. Open this game and Click on Play button.

    2. Click on three horizontal lines' button.

    3. Click on ❓ button.

    4. Tap on the search bar “How can we help?” and type in “Thanks”, then press enter.

    5. Select the article “Thanks for reaching out!”

    6. Scroll down to the end of it and tap on "Contact us".

    7. Enter a valid email address, then tell them for this level problem and also your mobile model about your query in the text box.

    We hope they can help and answer you for this level problem out as soon as possible. 🤗

    Also thank you for continuing to play this game with us. All of Diamond Hunters! 💎🤗

    You can also post your screenshot of your current map and you will claim Level 1000 Badge here, Level 2000 Badge here and Level 3000 Badge here on your view profile on this community too (but not in the game)! 💎🏅🏅🏅😄

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

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