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Problem level 2188

alice246311
alice246311 Posts: 6

Level 2

edited May 11 in Discussions

the first part of the screen of level 2188, imposible to play. See screenshot. Anyone else having problems?

«134

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,462

    Hello there and Welcome to Sweet King Community! @alice246311 👋😊

    I am Diamond Lim (You can also called me Lim is short as well). I am still Diamond Diaries Skill Master while Diamond Diaries Moderator right now. 💎😊

    Community Team has been answered me so early already : They did checking playing this level, this level has really still no problem for mostly of us right now. 👌😊

    How about you try following these steps that we hope this helps and nothing this happens again soon. 👇😊

    1. Restart the game : Close all open apps and open your game ;

    2. Check for updates : Please make sure your both game and software of your device are up-to-date ;
    3. Memory : Make sure you have at least 2GB free memory. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.
    4. Reinstall : As a last resort, try deleting and then reinstalling the game. But please be aware that any Boosters or Extra Lives stored in the game may be lost after reinstalling the game, so it's worth trying to use them up before deleting and reinstalling the game.

    If it's still not worked after you did try following all of these steps above, please report this problem to their Player Support team here and then ask this problem, then send your Game ID (How to find your Game ID) and ask your mobile device and model.

    Then you will waiting for Community Team response to answer and help you but it will taken little longer. We hope they will answering and helping you for this problem then this crashing issue problem has been really resolved and fixed fully while you can continue enjoying to play the levels on this game soon too. 🙏😊

    Need further assistance? Feel free to tag us! 😉

    Also thank you for continuing to play this game with us. 💎🤗

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

  • Diamond_Lim
    Diamond_Lim Posts: 165,462
    edited May 16

    Hello there! @alice246311 and All of Diamond Hunters who did still stuck on Level 2188 right now! 👋😊

    Please don't forget to update the latest version of this game app (Android - 1.78.0 / Apple - 1.78.0.1) first then you make sure switch on your stable internet connection and reopen playing this game first then we hope this level got tweaked on this game now and you try playing to complete this level as soon as possible. 👍😊

    If you see this level hasn't still tweaked yet, please let us know and you can continue commenting on this thread here. Then we will be happy to continue checking and helping you again. 👇😉

    Also thank you for continuing to play this game with us. All of Diamond Hunters! 💎🤗

    You can also post your screenshot of your current map and you will claim Level 1000 Badge here and Level 2000 Badge here on your view profile on this community too (but not in the game)! 💎🏅🏅😄

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

  • alice246311
    alice246311 Posts: 6

    Level 2

    Tried everything a few times and still not working. Thank you

  • Diamond_Lim
    Diamond_Lim Posts: 165,462

    Oh! That's shame! Thank you for your letting us know you did try updating the latest version of this game and also following all of these steps but you still cannot playing this level on this game possible again right now.🙁

    Please report this problem to their Player Support team here and then ask this problem, then send your Game ID (How to find your Game ID) and ask your mobile device and model.

    Then you will waiting for Community Team response to answer and help you but it will taken little longer. We hope they will answering and helping you for this problem soon too. 🙏😊

    Also thank you for continuing to play this game with us. 💎🤗

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

  • alice246311
    alice246311 Posts: 6

    Level 2

    Thanks a lot, will do this.

  • Diamond_Lim
    Diamond_Lim Posts: 165,462

    You are welcome and I hope their team will helping and answering you for this level problem at Player Support soon. 🤗

    However, Community Team has been answered me on the last month : They check playing this level again, this level has really still no problem for mostly of us right now. 😅

    If they cannot help and answer you for this level problem at Player Support, that's unfortunately and sorry! You will patience waiting for next new update of this game very later. 🙁

    Also thank you for continuing to play this game with us. 💎🤗

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

  • Diamond_Lim
    Diamond_Lim Posts: 165,462
    edited June 9

    Hello there! @alice246311 and All of Diamond Hunters who did still stuck on Level 2188 right now! 👋😊

    Please don't forget to update the latest version of this game app (Android - 1.78.0 / Apple - 1.78.0.1) first then you make sure switch on your stable internet connection and reopen playing this game first then we hope this level got tweaked on this game now and you try playing to complete this level as soon as possible. 👍😊

    If you see this level has been still not tweaked yet after you did try following all of these solve steps, please don't worry! You try following another steps here! 👇😉

    1. Open this game and Click on Play button.

    2. Click on three horizontal lines' button.

    3. Click on ❓ button.

    4. Tap on the search bar “How can we help?” and type in “Thanks”, then press enter.

    5. Select the article “Thanks for reaching out!”

    6. Scroll down to the end of it and tap on "Contact us".

    7. Enter a valid email address, then tell them for this level problem and also your mobile model about your query in the text box.

    We hope they can help and answer you for this level problem out as soon as possible. 🤗

    Also thank you for continuing to play this game with us. All of Diamond Hunters! 💎🤗

    You can also post your screenshot of your current map and you will claim Level 1000 Badge here and Level 2000 Badge here on your view profile on this community too (but not in the game)! 💎🏅🏅😄

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

  • Diamond_Lim
    Diamond_Lim Posts: 165,462

    Hello there and Welcome to Sweet King Community! @chinadoll4510 👋😊

    I am Diamond Lim (You can also called me Lim is short as well). I am still Diamond Diaries Skill Master while Diamond Diaries Moderator right now. 💎😊

    Community Team has been answered me so early already : They did checking playing this level, this level has really still no problem for mostly of us right now. 👌😊

    How about you try following these steps that we hope this helps and nothing this happens again soon. 👇😊

    1. Restart the game : Close all open apps and open your game ;

    2. Check for updates : Please make sure your both game and software of your device are up-to-date ;
    3. Memory : Make sure you have at least 2GB free memory. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.
    4. Reinstall : As a last resort, try deleting and then reinstalling the game. But please be aware that any Boosters or Extra Lives stored in the game may be lost after reinstalling the game, so it's worth trying to use them up before deleting and reinstalling the game.

  • Diamond_Lim
    Diamond_Lim Posts: 165,462

    Hello again! @alice246311 and @chinadoll4510 👋😊

    If you see this level has been still not tweaked yet after you did try following all of these solve steps above here, please don't worry! You try following another steps here! 👇😉

    1. Open this game and Click on Play button.

    2. Click on three horizontal lines' button.

    3. Click on ❓ button.

    4. Tap on the search bar “How can we help?” and type in “Thanks”, then press enter.

    5. Select the article “Thanks for reaching out!”

    6. Scroll down to the end of it and tap on "Contact us".

    7. Enter a valid email address, then tell them for this level problem and also your mobile model about your query in the text box.

    We hope they can help and answer you for this level problem out as soon as possible. 🤗

    Also thank you for continuing to play this game with us. 💎🤗

    You can also post your screenshot of your current map and you will claim Level 1000 Badge here and Level 2000 Badge here on your view profile on this community too (but not in the game)! 💎🏅🏅😄

    You can also check here :

    🌶️ Hot right now in Diamond Diaries here 🌶️

    Fun Facts and Beginner Story of Diamond Diaries Saga here! 💡📔

    Share your favorite booster here! ☄️

    Diamond Diaries Guides & Polls! 💎💡✔️

    💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

    Also check here to learn more amazing linking skills on this game! 😉

    Have a wonderful and sassy day! 💎😄

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