Lost all my boosters

BQN537

I opened my game this morning and all my boosters have gone. The game was fine yesterday. I have an iPhone 11.

It’s like I am just starting to play the game 🤷🏻‍♀️

Also I have a different 🆔 number. I have contacted king support.

Diamond_Lim

Hello there and Welcome to Sweet King Community! @annemariea 👋😊

I am Diamond Lim (You can also called me Lim is short as well). I am still Diamond Diaries Skill Master while Diamond Diaries Moderator right now. 💎😊

You can check and follow these steps here on Where did my progress and friends list go, we hope you will see your friends and players are back in this game soon. 😊

🛠 Game Issues? Check Here Before Posting! 📝

Need further assistance? Feel free to tag me! 😉

Also thank you for continuing to play this game with us together! 💎🤗

You can also check here :

Hot right now in Diamond Diaries Saga here! 🌶️💎✨

Fun Facts and Beginner Story of Diamond Diaries Saga here! 💡📔

Share your favorite booster here! ☄️

Diamond Diaries Guides & Polls! 💎💡✔️

💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

Also check here to learn more amazing linking skills in this game! 😉

Have a wonderful and sassy day! 💎😄

Diamond_Lim

Hello again! @BQN537 👋😊

Oh Dear! We are very sorry to hear about all of your boosters lost in this game now. 🙁

You check out this information here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) then you read and follow these instructions if it's can solve it. 😊

⚠️ Also please attention when you have trouble to lose all of your boosters! ⚠️

1. The boosters also cannot be transferred / saved to any devices in any King's Games when you switch out new or change or upgrade device or reinstall game! 

2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

3. It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊

But please don't worry and sad! Jeweler's Trial, Trader Chest and more another features will be still here to help you win free boosters (also gold bars) back that you can use boosters/extra moves to pass any levels especially if you got so close to pass challenging level (s) until you did reached and passed up to the max level in this game as well. We promise you can still never give up to try playing and passing these levels easier and better with any helpful features together! 😉

Also thank you for continuing to play this game with us together! 💎🤗

💎 Wanna to win more Diamond Diaries Saga's Badges? Check this out here! 🏅😉

Also check here to learn more amazing linking skills in this game! 😉

Have a wonderful and sassy day! 💎😄