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I cannot open the presents.

13»

Answers

  • Viola_Baier
    Viola_Baier Posts: 2

    Level 1
    edited January 2019


    I have the same problem.:-(
  • lillymay
    lillymay Posts: 11

    Level 2
    have 2 boxes yet neither open ... it tell's me to try later, which i have ..still not opening to reveal gift  ..that was over 5 days ago 
  • Jelly_Jenny
    Jelly_Jenny Posts: 1,889
    Answer ✓
    Hi guys!

    An update you've been waiting for: The issue with claiming gifts in Facebook should be resolved during today. Wohoo! Thanks so much, you've been so patient. 

    @lillymay
    @Viola_Baier
    I've added some Gold Bars to your game to make up for these missed out ones. 

    Have a Brilliant week everyone! :) 
  • Viola_Baier
    Viola_Baier Posts: 2

    Level 1
    Jelly_Jenny said:
    Hi guys!

    An update you've been waiting for: The issue with claiming gifts in Facebook should be resolved during today. Wohoo! Thanks so much, you've been so patient. 

    @lillymay
    @Viola_Baier
    I've added some Gold Bars to your game to make up for these missed out ones. 

    Have a Brilliant week everyone! :) 
    Thank you!!!!
  • ang5000
    ang5000 Posts: 59

    Level 3
    Answer ✓
    thank you it is fixed.
  • Jelly_Jenny
    Jelly_Jenny Posts: 1,889
    As the issue with not receiving rewards in Facebook is thankfully resolved, I will close this thread. It is just to keep us updated on things - if you have issues with rewards in the future you can always open a new thread :)

    Thanks for reporting :star:

This discussion has been closed.

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