I cannot open the presents.

Viola_Baier · January 2019

Image: https://us.v-cdn.net/6030983/uploads/editor/18/87cs7faxg4m0.png

I have the same problem.:-(

lillymay · January 2019

have 2 boxes yet neither open ... it tell's me to try later, which i have ..still not opening to reveal gift ..that was over 5 days ago

Jelly_Jenny · January 2019

Hi guys!

An update you've been waiting for: The issue with claiming gifts in Facebook should be resolved during today. Wohoo! Thanks so much, you've been so patient.

@lillymay
@Viola_Baier
I've added some Gold Bars to your game to make up for these missed out ones.

Have a Brilliant week everyone!

Viola_Baier · January 2019

Jelly_Jenny said:

Hi guys!

An update you've been waiting for: The issue with claiming gifts in Facebook should be resolved during today. Wohoo! Thanks so much, you've been so patient.

@lillymay
@Viola_Baier
I've added some Gold Bars to your game to make up for these missed out ones.

Have a Brilliant week everyone!

Thank you!!!!

ang5000 · January 2019

thank you it is fixed.

Jelly_Jenny · January 2019

As the issue with not receiving rewards in Facebook is thankfully resolved, I will close this thread. It is just to keep us updated on things - if you have issues with rewards in the future you can always open a new thread

Thanks for reporting

I cannot open the presents.

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