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No reward for necklace
King_admin
Posts: 3,788 
in Support
This discussion was created from comments split from: Help with an Error.
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Comments
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On Diamond Diaries Saga, the last. 3 or 4 times I’ve completed a necklace, I am supposed to get a reward, but I have not. I’ve emailed the support each time this has happened, but not gotten any response. Can someone help me? Thanks!!
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Hello! Everyone! 👋
Welcome to Sweet King Community! 👑
So how about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug? (I hope it's solved that nothing this happens. 🤔)
So what device are you playing on this game has this problem? (Click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps! 😉)
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com.
** If you have tried to follow these troubleshooting steps but it's not worked, please let me know and you can continue to comment on below here. We will waiting for your response to answer! 😉 **
Have a nice and safety day! 😊
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I enjoy this game but do get frustrated by not being able to collect reward's. Also can not go on to the next level.
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Hello! @sirwin 👋
Welcome to Sweet King Community! 👑
Do you mean you ask this problem is can't reward gold bars from Collect Diamonds of Bernadetta's Mission on this game? 🤔
If yes, I think some players have asked same your problem! ✋
Don't worry about this problem! How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug (Same as this problem)? (I hope it's solved that nothing this happens. 🤔)
So what device are you playing on this game has this problem? (Click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps! 😉)
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com.
** If you have tried to follow these troubleshooting steps but it's not worked, please let me know and you can continue to comment on below here. I will waiting for your response to answer! 😉 **
Have a SASSY day! ❤️
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I have tried every step and now it's not letting me log onto the game had to go another game just to sent a message what do I do?
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Hello! @Miastoy 👋
Do you mean have you still cannot connect to Facebook on Diamond Diaries Saga? 😢
If yes, Don't worry about this problem!
Please select your device that you are playing on Diamond Diaries Saga, then you click on any device and read to follow these troubleshooting steps of this problem that I hope this helps (These discussions solved by Community Team.) 😉
⚠️ Note ⚠️
If you follow uninstall and reinstall any King's Game, you save your game's progress and gold bars are transferred but you have lost all of the boosters and your event will be reset or gone.
** If no or you have tried all of troubleshooting steps of this problem but it's not worked, please let me know and can you tell me what's device are you playing from take a screenshot of this problem? **
Here are tips for "How to take a screenshot" on any devices. 😉
If you have taken your screenshot of this problem, we can help you faster and better. I will waiting for your response to answer! 😉
Have a SASSY day! ❤️
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