As suggested, tried the game on Win10 downloaded from Microsoft Store. The last level is only 2625 (ver 2.22.8) so unable to check the problem. However, I tried on both iPad and Android (ver 2.23.2 - updated Jun20/Jun18 respectively) and the problem (stuck at 2638) is the same on both. Image for Android attached. Pls help.
Uninstall. Clear cache. Restart. Reinstall - same problem. Play using Win10/Edge browser. Same problem. In Edge, roadmap jumps to show the roadblock at last level (2645), though my avatar is still at 2638 and all later levels locked. As if 2638 is the final level in this round. Am I the only one reporting this?
I played Level 2638 again. Same thing. After level completion and clicking Next, I get into the screen as attached above. Stuck. If possible, can you just move me to Level 2639?
Thanks for the prompt reply. See the attached image. Level 2638 completed (3 stars). But my avatar stays on level 2638. Level 2639 remains dark. Nothing happens when I try to click on Level 2639.
Dear Elsa, have tried the usual troubleshooting, including different browsers, update browser, clear cache and restart PC etc. No luck. SAME PROBLEM. BTW, it seems the bug is: need to release 10 pufflers, but the 2 pufflers on the upper right hand corner somehow not counted at all by the app...Pls help.
I passed the level playing on iPad, first try, no boosters. It was much easier than playing on Facebook, less fruits to collect and the nuts start on a lower row!!
Hi Mark, As a temporary fix for the game on Facebook, can I suggest the development team to just add a nut in the centre (there are already 3 nuts there) so that the level can be bypassed even with the 2 corner nuts stuck? Seems to me the cleanest temporary solution. Thank you...
@darknoxx06, I encounter exactly this problem at level 1257 on Facebook, and it is not yet solved. Is the problem solved for you by game update or you find a way to bypass the problem?
Hi Henry, could you tell me which device you are playing on please and I can get you the troubleshooting. It may be we have an issue as another player posted too about the same level, but we have to ask you to try that first :) Windows 7/PC Facebook using Chrome
Hi guys, thank you all very much for writing here. I am going to elevate this to my King Admin but she won't be in the office until tomorrow. She will notify the King team what is going on and hopefully it can be fixed in a short period of time. In the meantime, can any of you try another browser instead of Chrome? I use…
Hi nicholchan, by resetting the browser, you mean chrome>more tools>clear browsing data...right? Doesn't work for me. That's the first thing I do. Doesn't work for me...
Yay! Thanks for posting Henry to let me know that you have it working on Opera. Always keep in mind that there is more than just Chrome out there. I have 4 browsers on my desktop - Chrome, Firefox, Opera and Edge. The point is not Opera. The point is using VPN. This is provided free of charge under Opera, that's all. The…
Hello everyone! Thanks for flagging, may I ask where you are all located? We appear to have a problem in Hong Kong and I wanted to check if this problem has spread to other locations? Thank you! Yes, I am from HK. The problem might be even with a specific ISP. I use Cable TV HK. The game played OK via Opera/VPN!
Hi JessMichael, did you beat level 1227 on your iPhone as well? The level on Facebook (PC/chrome) still not working... Just passed level 1227 using iPad