Comments
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Hello, To resolve this, please log out of Facebook in the game, the Facebook app and also your browser. Restart your device, log into Facebook in your browser, then open the game app and connect again. Kind regards, Johnny
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Hello Greshen, Can you please let me know what the 'plus lives' are. Do you have a screenshot where I can see what you are referring to so we can clear it up. Many thanks, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Linda, Please refer to this thread for more information about our events: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny
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Hello Gillian, Could you please provide me with a screenshot so that I can see where the offers conflict with your lives. Thank you, Johnny
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Hello Jee, Please go to the iTunes store, check what version of the game you have installed. You should have version 1.104.0. Please let me know, Thanks, Johnny
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Then I recommend to troubleshoot this browser, check the Chrome support pages to try to resolve the issue. Or you can use a browser that functions on your computer.
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
