Comments
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Hi @joelcookie1 Welcome to the Candy Crush Friends Community :) You say it keeps resetting? Does it go back and forth between 1 and 360? If you are at level 1 you can follow this FAQ for restoring progress. If it is going back and forth please let us know what your device as well as what you see happening. There is a…
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No worries the troubleshooting is the same for both games for this issue. For other issues you will get a faster response posting in the community for that game eg Candy Crush Saga Community since the members there would be more familiar with specific game issues and play. Were you able to follow the troubleshooting…
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Hi @helforhan Welcome to the Candy Crush Friends Community :) Not to worry you can follow this FAQ to restore your friends progress :) Look at the bottom of the page under Didn't save the game.
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Hi @LJH Welcome to the Candy Crush Friends Community :) I'm sorry you're experiencing an issue with your purchase. We are unable to access purchase information in the community but you will be able to see the procedure and the right contact form here. Sorry for the inconvenience
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Hi @flakita13 Welcome to the Candy Crush Friends Community :) I am sorry to hear you are having an issue seeing your Facebook friends. Be sure you are logged in with a Facebook account to see Facebook friends. You should see both random King and Facebook friends mixed together when you click the heart in the top left and…
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That is a long time :( Could just be slow the first time as it will be syncing you to the correct place? Let us know if it keeps happening
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are you logging in with a King or Facebook login? Your progress will be saved on the servers so its just a matter of logging in with the correct account. Try logging out, power cycling then logging back in
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Very odd... did you do the full troubleshooting including the reinstall? Can you let us know if it does again or even if it does not?
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Hi @marinateles Welcome to the Candy Crush Friends Saga Community :) Thanks for reaching out! As part of our House Rules we only allow English. Please create a new post in English (you can use google translate) as this one will be closed. We'd love to see you around again! Cheers,
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I don't think it will bring them back as they it did not seem they were never saved this is a more going forward fix. If you close out is it still giving the daily reward over and over?