Comments
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Hi PummyRaj, I never had to go through King Player Support Team and therefore did not. Is there a way you can help me with this? I am leaving the U.S. for 6 weeks. I have so much to do and will not have the time to take care of this. Thank you.
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Encantes, I am in Mountain time zone. I opened up the game and there are 3 events showing: Farm Pass just started (34 days) Farmer's Market just started (6 days) Starry Night just started (6 days) It is such a bummer that I never got to redeem the rewards from the Farm Pass and there was no notification about unclaimed…
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My game is automatically saved. It is an Android phone. I did not uninstall the app. I hope these answers help. Please let me know if you need more information. Thank you
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Hello! The above-mentioned event is not working right. I completed all four events: Dolores, Barbara, Chorizo and Dr. Oswald and had a notification "you've collected enough cropsies to complete the order!" and to "visit". I clicked on the "rewards" section for Barbara to claim a tractor and coin. I took a glance at Dr.…
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Lady_Choo, Thanks for your reply. No, I have not sent to Support and will see if I can do it tomorrow. I just need to figure out how best to maximize the 500 characters allowed and still be comprehended.
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Lady_Choo, It would be greatly appreciated if you could pass this on to the CM on Monday. I had to take pictures of what I had originally written and manually type the issue in Customer Care which is really time-consuming. I tried to use copy and paste but it was unsuccessful. Thank you so much for your assistance in this…
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@Lady_Choo Thank you for the advice. I followed your instructions but eventually gave up because there was a limit to the number of characters I could type. I would not be able to describe fully what transpired. It used to be the "Ask a Question" forum where problems could be brought up and compensation for missing rewards…
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Lady_Choo, I posted this question to Support in order to get compensation for lost rewards as suggested. Did I not do it right? I thought I had to explain the problem to Support so the issue can be fixed and I can receive my rewards. Please advise. Thank you .
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Lady_Choo, Thank you. I appreciate the advice.
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Thank you Lady Choo and PummyRaj.
