Kevin_

Game Expert

Comments

  • I appreciate your words about the changes that have affected your Chocolate Box experience and extra moves. I certainly understand where you coming from and rest assure that I shared your comments with our developer team. They constantly work on updates and changes so there is also the possibility that it may change in the…
    in level 18545 Comment by Kevin_ October 31
  • Hi Carmen, I am sorry to hear that your Petopia disappeared head of time. Would you be so kind as to let me know if the feature went missing from your game completely or has it perhaps restarted?
    in Puppyland event ended earlier than expected Comment by Kevin_ October 30
  • Hi there, I am sorry to hear you are having trouble with this spell. I have seen this "{Missing_Param}" before and is usually a visual glitch with the correct wording display. However are you also unable to use the spell? If that is the case, could you please make sure that your game and OS version is updated? If it…
    in Level 19 Glitch Comment by Kevin_ October 30
  • Hi Carolina! I am sorry to hear you faced this setback with the clam in this level. I am glad to hear it worked on the next attempt despite this issue at the start. However I have added some items to your account to help you a little with this setback. Hope it helps and I wish you a Farmstatic day!
    in Level 7624 bug (missing clams) Comment by Kevin_ October 30
  • Hi Marie, I am sorry to hear that you encountered level 18545 with a different layout. Please note that our Game Studios are constantly working on improving our games by introducing features, gameplay or concepts, therefore may decide to tweak certain aspects such as the layout of levels. As you noticed this can sometimes…
    in level 18545 Comment by Kevin_ October 30
  • Hi Justbe, we really appreciate your valuable feedback about the experience you are having and issues faced with the new UI interface and notifications. I want you to know that I have forwarded them to the right team so they can be taken in consideration for upcoming updates after this rollout as well as the suggestions…
    in New Community UI Comment by Kevin_ October 30
  • Hi there, you know how they say "a picture is worth a thousand words", please check out this video from our amazing Lynette clearing out this level: https://www.youtube.com/watch?v=yOS1_ILX4ts&list=PLt5tTqY-UgVTOJi-hIekA7kK2a_mhvdBX&index=14
    in 9098 Comment by Kevin_ October 29
  • Hi there, what link do you mean?
    in Free coins Comment by Kevin_ October 29
  • Hi there and welcome back. I am sorry to hear you are facing this issue with the spells and bubble boosters which show empty where they are supposed to be at. Could you please Contact Support directly so that we can best further loos into this for you and follow up. Thank you and have a nice day! 
    in Missing Spells Comment by Kevin_ October 24
  • Hi there, I am sorry to hear you are having trouble with your progress. We will be happy to try to help and get you back on track but could you please Contact Support directly so that we can best further guide you. Have a nice day!
    in Lost Progress Comment by Kevin_ October 24
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