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Unresolved ticket – rewarded ad failure with gold bar and booster loss ticket #16269314
I am at level 3607 in Pet Rescue Saga. While playing, I watched all rewarded video ads offered for extra moves, but the ads were not credited. I then accepted an offer to use 9 gold bars, which were deducted, but I received fewer moves than promised and a message stating the ads were not fully watched. After closing the…
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Claiming Weekly Contest
Hi! I won the weekly contest this week but I cannot claim the prizes. I cleared my cache and reopened the game and still it shows I'm #1 but claiming available. How can I claim the prizes?
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Video Ads and Spring Event
Hi, I recently had an issue when I linked my game to my Facebook account. I lost all levels and boosters and gold and silver coins. Support was outstanding and helped me get my levels back and they gave me some gold coins and some boosters. I learned not to store boosters or coins because these are on our local device and…
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Glitches?
Is anyone else experiencing glitches with Pet Rescue? For the past week, I lost my daily login count and my 7 day bonus and today my daily challenge did not offer any prizes! My game is up to date. And I clear my cache and force close daily because of the red block game. I notice there are certain bonus games that do not…
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Lost Data after Connecting to Facebook
Has anyone lost all their data after connecting to Facebook? I was around level 2664, had over 420,000 silver coins, full gold, and 1000 boosters saved and all my data is gone! I have to start over at level 1. If you had this problem, how did you fix it? Thank you!
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Video Ads
Is there a way to opt out of some of the video ads that are shown for boosters?
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Spring Petopia Part 4 Cravings?
What should we look for to satisfy the pet's cravings for part 4? Thanks!
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Petopia Question
I was super excited to get the invitation this morning for Petopia! Does anyone know which special building the dog with the chocolate ball over its head fits into for the bonus? Thanks!
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Petopia Invitations
How can I get invited for Petopia events? I read on Facebook there was a summer Petopia but I did not receive an invitation. Thanks!
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Daily Login Gift Claim Screen is Stuck
For the past two days, my daily login streak screen that shows the daily gift is stuck. The 7/7 days bonus is red with a red x. The other daily gifts have a check except one that I am supposed to claim but the screen is stuck and I am unable to claim anything. I also cannot leave the screen without shutting down my phone.…
