I opened the game today and have lost all of my progress, what should I do?

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Crusher18
Crusher18 Posts: 1,286 Level 2

I have lost all of my levels! Help meeeee please. 

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  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5
    Answer ✓
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    Think the best you can do is to contact King Support here: https://king.com/#!/faq/TroubleShooting

    Don't forget to include where you play from (Facebook, King.com, Mobile device etc)Also include which version number you have of the game as well as other technical specs.

    If you have connected the game to Facebook you can continue playing there until you get the issue solved.

  • Crusher18
    Crusher18 Posts: 1,286 Level 2
    Options

    Think the best you can do is to contact King Support here: https://king.com/#!/faq/TroubleShooting

    Don't forget to include where you play from (Facebook, King.com, Mobile device etc)Also include which version number you have of the game as well as other technical specs.

    If you have connected the game to Facebook you can continue playing there until you get the issue solved.

    Thank you, I have contacted them and they are solving the problem. :)

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