Can't buy gold bars

Ishtar

I've been unable to purchase gold bars for the past 2 days. I've bought them in the past. I use paypal to pay.

KingsPinn

Can you say what happens when you trying to purchase. I mean, do you get any error messages? Have you checked your payment details in Paypal as well?

Kayla_Rochelle

I am using the Facebook Games Arcade on my desktop cpu and having this same issue. I click on the amount of gold bars I want to purchase and get the message "Failed to add gold bars". I don't even get the option to choose a payment type or anything. I have purchased in the past and my payment details are correct. I'm able to purchase items on the other King games that I play.

KingsPinn

Hmm, maybe follow the steps outlined in the thread here, see if you can narrow down the cause: 

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 

Quin_Hess

Same issue here and unable to find solution that works. It's maddening. 

Quin_Hess

Same issue here and unable to find solution that works. It's maddening.