I have purchased gold bars today and over 70 have been lost due to game lock up

Carole_3_2

i purchased 500 bars today and two separate occasions I have Used bars to buy extra moves or boosters on spinning wheel only to have the wheel fail to stop spinning and the game is locked. I have to close out the app to reset and the game reverts to not having played that level. I have lost over 70bars. And still haven’t moved forward to next level.  I want my bars back and also to figure out how to keep spinning wheel from freezing game. 

_Elsa_

Hi Carole, what spinning wheel are you referring to?  Is it the daily spinning wheel where you can get a free booster?  Since payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1