Have you lost your levels or have a wrong profile in your game?
Sometimes especially if you are sharing your device or logging into several Facebook profiles, games can get tangled up and confused. Worry not, as you can always disconnect the game app from Facebook and reconnect to the correct profile:
- Disconnect the game from Facebook
- Now, delete the Facebook App from your phone.
- Next, we need to go to Settings, then App Management, now chose the app and Clear Cache.
- Finally, open the game select "Connect", this should open a Google Chrome window for you to sign in to Facebook.
- Once you're back in you can reinstall the Facebook app if you like
If you have further issues with connecting the game to Facebook, check this out:
https://youtu.be/bIYE7aW5jcE