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Game wont load

frustrated
frustrated Posts: 1

Level 1
in Support

Alphabetty saga will not load on my facebook account _ I have followed all the steps in the turorial video and tried an alternate browser.  It is loading for other facebook users on this computer - just not on my account. (Screen comes up saying "loading" gets stuck just under the "n" in loading

Answers

  • Lynette
    Lynette Posts: 7,102

    Hi frustrated, I feel your pain!!  My game also gets stuck in the same place (there are quite a few of us with this problem) After about 6 messages to and from the 'help' desk (where they told me to do everything I said I'd already done in my first message to them) I was told my 'problem' was being forwarded to the tech team and it "might take some time"  I have started playing on another facebook account while I wait and passed 100 levels so far.

  • Celine_Crook
    Celine_Crook Posts: 2

    Level 1

    I have the exact same issues! I also got the message about tech services looking into my account 2days ago and have yet to hear back! 

  • Kendra_Bray
    Kendra_Bray Posts: 3

    Level 1

    I have the same problem!

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