Here's all you need to know about the Alpha Betty Community!
Check out the main questions around AlphaBetty here!
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Game won't load when logged in :(((((((( WHY????

pillecuki
pillecuki Posts: 4

Level 1
in Support

Alphabetty is not loading when im logged in, but loads fine when i try to play logged out. Play on king.com. Latest flash player, cleared data, cache, cookies etc. Even tried on other PC exactly the same results. Please help thanks!

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Pillecuki!

    It sounds like a similar issue with the Bubble Witch 2 Saga game. Have you tried to play AlphaBetty on your mobile instead of King.com?

    Please see this thread for updates: https://care.king.com/en/bubble-witch-2-saga/bws2-won-t-connect-with-facebook  

    Cheers :-)

  • Eddie_Hudd
    Eddie_Hudd Posts: 3

    Level 1

    @Pillecuki

    I have exactly the same problem with AlphaBetty Saga in as much that it refuses to load beyond about 90%. This only started about a week or so ago and only when I try to log in through King.com. I can log in OK through Facebook and all other games work through King.com - just not AlphaBetty.

    I have tried three different computers, three different browsers and still it refuses to load. The same thing happened to a friend of mine and she has written to King about the problem, but they never replied or fixed the issue.

    The problem lies with your account on King.com but only they can fix that.

    Any one from King reading this, please could you advise how we go about getting King to fix this issue. Reading through this forum, there seems to be quite a few folks having the same problem.

  • pillecuki
    pillecuki Posts: 4

    Level 1

    Thanks for answering guys, me too wrote to King, no reply. At least I know now that I cannot do anything about it :(

  • pillecuki
    pillecuki Posts: 4

    Level 1

    @Pillecuki

    I have exactly the same problem with AlphaBetty Saga in as much that it refuses to load beyond about 90%. This only started about a week or so ago and only when I try to log in through King.com. I can log in OK through Facebook and all other games work through King.com - just not AlphaBetty.

    I have tried three different computers, three different browsers and still it refuses to load. The same thing happened to a friend of mine and she has written to King about the problem, but they never replied or fixed the issue.

    The problem lies with your account on King.com but only they can fix that.

    Any one from King reading this, please could you advise how we go about getting King to fix this issue. Reading through this forum, there seems to be quite a few folks having the same problem.

    It loads again to me! What I did was syncing with facebook in the settings/account menu. After that I suddenly can play on king.com again.

Hey! Would you like to give us your opinion?

Categories