AlphaBetty Artifacts are ALL Locked!! Why can't i access them on any anymore?? I even reinstalled it

Went to play AlphaBetty and every time I go into play, the place where u can pick an artifact for extra help is LOCKED. I reinstalled the app because i'm playing on a Kindle Fire hdx and no different. It has been over a week since the Artifacts have been locked. I'm on lvl 282 and every single artifact is locked from lvl 1 to lvl 282?? Please fix the error.