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Alpha Betty will not load

Cynthia_Hill
Cynthia_Hill Posts: 5

Level 1
in Support

It has been over a week now and Alpha Betty still isn't loading on Facebook for me.  Can this be fixed please as I really love the game but it will only load up to 10% and no further.  I'm having no problem with all the other King games I play.  Please can someone fix this soon.  Thanks

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    This might be the game or it might be your computer. It's always best to check your computer/browser over first: 

    https://www.youtube.com/watch?v=OESCE4Jj2tU

  • sconesr
    sconesr Posts: 15

    Level 1

    No answer for you, but I have had this problem for nearly 3 weeks now. I've basically given up on playing it ever again. I just check every now and then just in case it does load, but no luck.

  • Lisa-9
    Lisa-9 Posts: 8

    Level 1

    So no one had any joy yet at getting this fixed? It's a bit disappointing that when you contact King about it they just tell you to do everything that you've already done, with no real person to help with the problem :/

  • Cynthia_Hill
    Cynthia_Hill Posts: 5

    Level 1

    So no one had any joy yet at getting this fixed? It's a bit disappointing that when you contact King about it they just tell you to do everything that you've already done, with no real person to help with the problem :/

    I'm still waiting for the game to fully load. I suppose this must not be important. Oh well.
  • Cynthia_Hill
    Cynthia_Hill Posts: 5

    Level 1

    This might be the game or it might be your computer. It's always best to check your computer/browser over first: 

    https://www.youtube.com/watch?v=OESCE4Jj2tU

    Thanks for the suggestions but my game is just not loading. I had no updates to install and none of the other tips applied to me. Still waiting for something to be done. Thanks anyway...:)

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