New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

why cant i get past "i am not a robot" no mater how many times i try when trying to contact support

smartalex1959
smartalex1959 Posts: 2

Level 1

i have been trying to contact support for days - and i fill out the form and do the "captures at "i am not a robot" and it WILL NOT SUBMIT!!!!!!!!! 

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi!

    If the form can't be submitted could be an issue with your browser settings. I suggest you try from another browser - preferably Google Chrome.

    You can also ask your question here if you prefer.

    Cheers :-)

  • smartalex1959
    smartalex1959 Posts: 2

    Level 1

    edited February 2016

    Hi!

    If the form can't be submitted could be an issue with your browser settings. I suggest you try from another browser - preferably Google Chrome.

    You can also ask your question here if you prefer.

    Cheers :-)

    was my first instinct - then cleared history and cache/cookies, updated adobe, removed and re-added - at my wits end

Hey! Would you like to give us your opinion?