Game Automatically reset it self

Hi @worddog I hope that you don't mind me adding to what @PummyRaj wrote above. I am wondering if maybe your husband's account was not logged out when you went into the game. That's good that you both have different ID #s. The community managers are very busy so CrayCatLad might not get back to you immediately. The best thing to do is to contact Player Support by competing this contact form here. Log both of your accounts out. Give them both of your ID #s and then make sure to use this topic and subtopic below. They will go into your account and manually move both of you to the correct levels. You should get a bot email and I've heard that you need to respond to that email and then you will get someone from Player Support to help you. Just give it a bit of time because with this virus out there I'm not sure how many are available. Please let us know how you make out.