I have a problem with the game. When right in the middle of playing and u scramble the letters

Robyn_Mcmullin

around, it freezes.  U can hear the bubbles popping or the tiles moving but there is NO movement on the screen

.  Not only do u lose what u've done, u also lose a life and have to refresh or start al over again.  VERY annoying. 

aCe

This happens from time to time, unfortunately we've all been there. The only thing I can recommend is the King troubleshooting video. Follow the steps provided and hopefully it will lessen the chances of this happening again. 

https://www.youtube.com/watch?v=OESCE4Jj2tU