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No Prize for winning race

boskokitten
boskokitten Posts: 3

Level 1

The other day I won the current race, and the game glitched.  All the events disappeared from the screen, I wasn't shown the prize screen, and I couldn't start a new level. 

Best Answers

  • QueenMia
    QueenMia Posts: 12,978
    Answer ✓
    Hehe, thanks for flagging this to me, @Chicken_Slayer - I've waved my wand but the magic did not happen :open_mouth:

    @boskokitten (Hi and welcome to the Community :hurrah:) I wasn't able to find your account with your email address therefore I'll need you to let me know your Game Id so I can add some bubbles to your game ;) To find it, follow these steps here

    Any questions, let us know :) 
  • QueenMia
    QueenMia Posts: 12,978
    Answer ✓
    Thanks, @boskokitten, I've added some sweet treats to your game now ;) You'll find them next time you open it!

    Happy Monday!

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,365
    Welcome to the community @boskokitten :)
    Were you connected to the internet? Did you try closing the game completely and reopening it?
  • boskokitten
    boskokitten Posts: 3

    Level 1

    Thank you 
    yes. I closed the game completely, because I figured it was the only way to get it to work again. Yes, I was on the Internet. 
    The freezing issue, while annoying, is easy to overcome. It’s just that I didn’t get the award for winning the race because it happened at the same time as the glitch. 
  • Lady_Choo
    Lady_Choo Posts: 26,365
    No worries, I will pass this along to @QueenMia and she will wave her wand for you :)
  • QueenMia
    QueenMia Posts: 12,978
    Answer ✓
    Hehe, thanks for flagging this to me, @Chicken_Slayer - I've waved my wand but the magic did not happen :open_mouth:

    @boskokitten (Hi and welcome to the Community :hurrah:) I wasn't able to find your account with your email address therefore I'll need you to let me know your Game Id so I can add some bubbles to your game ;) To find it, follow these steps here

    Any questions, let us know :) 
  • boskokitten
    boskokitten Posts: 3

    Level 1

    Thank you!
    id 9717321858
  • QueenMia
    QueenMia Posts: 12,978
    Answer ✓
    Thanks, @boskokitten, I've added some sweet treats to your game now ;) You'll find them next time you open it!

    Happy Monday!

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