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More than 500 gold coins have disappeared

guanine

Excuse me, my original name is Pan. I collected more than 500 gold coins. How do I have only 12 gold coins left overnight? The name of the PAN has disappeared, and the avatar has changed.

Please help, thank you

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Lady_Choo

HI just to add to what Mysty said, if you were previously connected to Facebook, could you check that you are logged in. If you are, log out and log back in again anyway as sometimes it doesn't register you are. That would explain why your coins are not correct as you need to be logged in to see them

mysticalmysty

Hi @guanine Welcome to the community. Could you tell us more details about what’s happened, did you reinstall your apps recently ?, are you sharing your device with someone else ?, because it could be happened when you are sharing your device with someone else, and that person log in to their game using their account and log you out. Also tell us what kind device are you playing your game with, did your game synch to either King account or Facebook ?, and lastly if you could provide us with your game ID, so the studio can look it up for you. Here’s the link how to find your game ID :https://community.king.com/en/farm-heroes-saga/discussion/247379/what-is-my-user-id-and-where-can-i-find-it