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Chicken_Slayer said:@Lone_Pedersen that is because your 3 bought ones have vanished and when you log on, you have earned your free shovel. I hate it when that happens. Do you play on windows 10? It might be worth trying on the app itself available in windows store.
@QueenB have there been any other complaints about this? Mine seems to have righted itself.
Chicken_Slayer I have Win 8.1 playing on Facebook, so that's not an option - and the problem with the disappearing shovels has never been there before in the flash version; if I then had bought 3 shovels before I logged off and went to bed, they would still be there in the morning .... So if I buy other boosters they will disappear too? :-/
Hi Lone, no it shouldn't happen, don't worry, @QueenB will make sure the studio know. You have tried all the troubleshooting haven;t you? Clearing cache, cookies etc.Lone_Pedersen said:Chicken_Slayer said:@Lone_Pedersen that is because your 3 bought ones have vanished and when you log on, you have earned your free shovel. I hate it when that happens. Do you play on windows 10? It might be worth trying on the app itself available in windows store.
@QueenB have there been any other complaints about this? Mine seems to have righted itself.
Chicken_Slayer I have Win 8.1 playing on Facebook, so that's not an option - and the problem with the disappearing shovels has never been there before in the flash version; if I then had bought 3 shovels before I logged off and went to bed, they would still be there in the morning .... So if I buy other boosters they will disappear too? :-/
They should only go if you are clearing the cookies every time you close your browser. Then it registers you as a new player which is irritating. So if you are, its a good idea not to. It might be set in your browser without you realising.JustGayle said:My game likes to think I am a new player every morning and gives me all the tips and takes away my extra boosters too, however yesterday ( or was it this morning) they came back. I used my 5 lives left the game , came back to it 15 mins later and it gave me all the instructions again and took my boosters, just waiting now to see if they return again,