Cropsie garden Grove awards

simsim

I've completed special event twice but the final reward box is not opening and bonus /boosters/beans haven't been added.

Lady_Choo

Hey @simsim sorry you are having issues with this, lets tag the community moderator and see if she can help you
@QueenB

mysticalmysty

Hi @simsim I had pretty similar issue last night with honey pot, but it already fixed today, see if it already fix on your too by force close your device for at least 10 second, if it not let us know by providing your game ID and what kind of device are you playing too. Here’s how to find your game ID https://community.king.com/en/farm-heroes-saga/discussion/247379/what-is-my-user-id-and-where-can-i-find-it 🍏

simsim

Thank you @mysticalmysty & @Chicken_Slayer for quick help. Shutting Down device didn't help me either and the time for event is closing so hard luck for me. I figured out how to find user id with the link you've mentioned so thanks again    and playing on android phone.

Lady_Choo

No worries I'm just sorry Mysty’s suggestion didn’t work, hopefully @QueenB can help you with those rewards  

QueenB

Thanks for tagging me @Chicken_Slayer and @mysticalmysty!

@simsim You're rewards should be available the next time you open the game app and we're sorry this happened

I"ll make sure we pass this feedback on to the studio as we know they are testing this feature so they can have a closer look.

Thanks for reaching out to us and hope you enjoy our Community 🤗

simsim

Thank you @QueenB for quick help  . Got my rewards and 6 hrs of life.

Joe_monnie

I've been stuck for days on level 575 I believe for going on 4 days left. I have now rewards to help he out and in no longer get to watch an add for extra.  Moves or other power. Please help me find a way to get through this. And I run outta lifes in less then 30 minuted me and this game have a love/hate relationship. Thanks 
         Monica. Nettleton