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  • QueenB
    QueenB Posts: 15,450
    Hmm... I think your accounts have been synced somehow and in this case, Player Support needs to handle this as they will also need the details from your wife's games to be able to see what has happened.

    You need to contact them here. When you get to the topic part, select these options:



    Hope they can get this sorted out soon!

Hey! Would you like to give us your opinion?