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Why did I lose everything I had for the last few years?
So I haven't really played Farm Heroes Saga that often over the past few years since I started playing Farm Heroes Super Saga. And I never signed in because I didn't play across devices. But I did accept everything players sent me while not playing. So today I got a new phone and decided to load the game onto my phone and play across devices for when I wasn't home. So that wiped everything I have earned from day one. I had over 200 gold bars, over 700,000 beans, about 16 shovels, over 100 tractors, over 100 +1, and around 90 cats. But the funny thing is it left me at level 732, and it shows all the rewards that I have earned. Then when I logged out of my phone, and this is funny too, I have more 50 gold bars and 2000 beans at level 1, which is more than when I logged in today. It left me with 4 bold bars and 100 beans when I first logged in with my email. Please give me back everything I have earned and hadn't used yet. I thought logging in would save everything that I have earned, not wipe it all out.
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1 · Helpful Woah! 1Sweet Love Haha- Report
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0 · Helpful Woah! Sweet Love HahaIf you didn't log in then anything you build up will stay on that device only. Meaning if you change device, or wipe it, everything is gone. Which is why when you logged out today, the game reset to the starter of bars and beans as though you are a new player.
If you were logged in before via your email address then that will be why its remembered your progress at least as your progress is saved on king.com and your beans and gold should have been transferred too. I can only imagine its possibly because of the length of time since you played, but if you email the contact team via this link:
https://soporto.king.com/contact they can look into your account details and see what has happened. They have access to so much more than we can on the public forum. Make sure you use the same email you used previously if you still have access to it and they can help you.
Do you play on Facebook? You don't have to, but if you do, you can sync your king and facebook accounts so that it makes doubly sure this is ulikely to happen again
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Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!
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0 · Helpful Woah! Sweet Love Haha**edit they can wipe progress if you request too.
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Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Do as they say, not as they do
Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!
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1 · Helpful Woah! 1Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Hahahttps://community.king.com/en/candy-crush-friends-saga/discussion/246447/can-i-reset-my-progress-back-to-the-beginning#latest
🍓 Want an undo button? Vote here 🍓
Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Do as they say, not as they do
Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaWhen you contact them though they should be able to see what has happened with your beans and gold anyway, but you would need to contact them. We cannot do it here as its data restrictions for your security
🍓 Want an undo button? Vote here 🍓
Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Do as they say, not as they do
Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!
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0 · Helpful Woah! Sweet Love HahaI really appreciate you and Rancid helping me. This has been really frustrating. To be playing this and Farm Heroes Super Saga for years only to lose everything on one game and not get the kind of boosters for help in the other is a real let down. These are the only 2 games I have played for years.
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1 · Helpful Woah! 1Sweet Love HahaDon't worry though one way or the other you will be sorted, its just Christmas is in the way which is holding things up so you might have a delay. Save your ticket number and if you get no response we can get the CM to chase it up for you after they are all back.
I hope you have a good New year
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Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Do as they say, not as they do
Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha🍓 Want an undo button? Vote here 🍓
Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Do as they say, not as they do
Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!
- Report
0 · Helpful Woah! Sweet Love Haha