π Claim your 7th Bday badge + a chance to Win Gold Bars π₯³ HERE
π Beat our Level Designers score π πͺ HERE
π Beat our Level Designers score π πͺ HERE
Disheartened player π
LucyOliviaLewis
Posts: 23 Level 2
in Discussions
I absolutely love farm hero's saga but the last few weeks have really put me off. I have had problems claiming prizes and have emailed every help desk, contact, page I can find asking for help but am getting no responses apart from on this page. I realise that you don't have the rights to help me but it seems that I can't get in contact with anyone who can.
Since the last update, my game now keeps on freezing on level 1029 so I can't get past it. I have tried other levels and they are fine but not this one. I tried reinstalling the app on my phone but it still doesn't work and now all my bonus moves have disappeared π I am so frustrated and no one will help me!!! Please can someone help me
Comments
Don't be disheartened. It seems the game has developed a lot of bugs lately since they changed formats and added things.
Can you check to see if there is a new update? Are you playing on ios or android?
Keep social distancing π₯ Stay Local no trips to Barnard castle! π₯ Protect your loved ones π Hands face space πΒ
βStars follow the sun, there is beauty and light to be had even in the darkest day. They will rise again.β
New contest! π Β Win boosters in the Farm Heroes areaΒ π
Farm heroes addict collecting cropsies since 2013.Β
- Report
0 · Helpful Woah! Sweet Love HahaI'm playing on android. I looked to see if there were any updates this morning but can't see any π
- Report
0 · Helpful Woah! Sweet Love HahaWhen you uninstalled the game, did you clear the play store cache too? As that retains information so if it was a bad update, it will load with the same error. You've already lost your saved boosters so it won't cause any harm to try again.
If you're not sure how, it explains here:
If that doesn't work, let me know the model of your device and the version of the app you have please :)
Keep social distancing π₯ Stay Local no trips to Barnard castle! π₯ Protect your loved ones π Hands face space πΒ
βStars follow the sun, there is beauty and light to be had even in the darkest day. They will rise again.β
New contest! π Β Win boosters in the Farm Heroes areaΒ π
Farm heroes addict collecting cropsies since 2013.Β
- Report
0 · Helpful Woah! Sweet Love HahaI have just tried that too and it froze again π My phone model is MAR-LX1A and the version of the game is 5.31.10 (updated 06.02.2020). Thanks x
- Report
0 · Helpful Woah! Sweet Love HahaAnother trick. Donβt bring any companion and try .
Stan
- Report
2 · 2Helpful Woah! Sweet Love HahaThat doesn't work either but thanks.
- Report
0 · Helpful Woah! Sweet Love HahaHmm so android canβt work ...
Stan
- Report
0 · Helpful Woah! Sweet Love Haha@LucyOliviaLewis, I pulled some strings which was not easy and Player Support has just compensated you for the lost items and the missing rewards which you had reported to them.. they have received your messages but there is currently a backlog so there are delays.
But just like @stan1981 suggested, do not activate the companion and you should be able to play without issues. Player Support had a look at your game records and they can see companions has been used while playing level 1029.
Before selecting Play, remove the green check mark β from the Companion.
Hope this will brighten your day ππ€
πΒ Refer a Friend to Farm Community and get Rewarded!Β π
π¬ Play Candy Crush SagaΒ πΒ Play Candy Crush Soda SagaΒ Β π«Play Candy Crush Friends Saga
π€ΌββοΈ Play Candy Crush Jelly SagaΒ Β Β π©βπΎ πPlay Farm Heroes SagaΒ
- Report
2 · 1Helpful Woah! Sweet 1Love HahaYes. It seem to be working for IOS, so far.
hope ur android can work too ...
Stan
- Report
2 · 2Helpful Woah! Sweet Love HahaSo Sorry, I had completely forgotten about the companions. There has been so many issues recently :( Don't worry, they are working on them though!
Keep social distancing π₯ Stay Local no trips to Barnard castle! π₯ Protect your loved ones π Hands face space πΒ
βStars follow the sun, there is beauty and light to be had even in the darkest day. They will rise again.β
New contest! π Β Win boosters in the Farm Heroes areaΒ π
Farm heroes addict collecting cropsies since 2013.Β
- Report
1 · Helpful Woah! Sweet 1Love HahaOh thank you sooooo much @QueenBο»Ώ!!! That really has brightened up my day immensely π and I have just passed level 1029 π Thank you so much for your help, I really appreciate it π
- Report
2 · Helpful Woah! Sweet 2Love HahaThat good news
Stan
- Report
0 · Helpful Woah! Sweet Love HahaKeep social distancing π₯ Stay Local no trips to Barnard castle! π₯ Protect your loved ones π Hands face space πΒ
βStars follow the sun, there is beauty and light to be had even in the darkest day. They will rise again.β
New contest! π Β Win boosters in the Farm Heroes areaΒ π
Farm heroes addict collecting cropsies since 2013.Β
- Report
0 · Helpful Woah! Sweet Love Haha