help tools

scooter1

Game is back to normal but I've lost my help tools which were in double digits. Are we going to be compensated or do we have to take the time to collect all over again.

SBH

https://community.king.com/en/farm-heroes-saga/discussion/310107/help-tools

Hello My Friend ‼️😃 2 Weeks ago, on My FHS Game was same problem. Everyone boosters gone 😒😠

SBH

https://community.king.com/en/farm-heroes-saga/discussion/310107/help-tools

Hello My Friend ‼️😃 2 Weeks ago, on My FHS Game was same problem. Everyone boosters gone 😒😠

SBH

Here it's proof ‼️ 😤😡 Don't give up ‼️😃 Good Luck for You on next levels ☺️🙂

Diamond_Lim

https://community.king.com/en/farm-heroes-saga/discussion/310107/help-tools

Welcome to Sweet King Community! 👑

Very sorry about your problem! 😔

⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️

1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device! 

2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊.

By the way, these features are still helping you to earn boosters/gold bars back on this game! 😊

Here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)

Have a nice and safety day! 😊

SBH

Beautiful News ‼️👍😃🍉🍉👍

Crazy Cat Lad

Hi @scooter1 !

Please check the page here for help:

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

scooter1

I'm not playing on mobile & the boosters disappeared after there was a problem with the game, not a problem on my end.Unfortunately players were the victims. May take a break from the game for awhile.