I seem to have lost my progress for Farm Hero’s and Cand Crush?

LAPCROCK

when I got my new phone the games seems to be linking to a false account that is using my phone number only. When I sign into Facebook on a computer....my progress is there. So I tried to make a king account from my computer and it doesn’t carry the progress over when I sign into the app. So frustrating. So I’m not sure now to get my app to pick up on the proper facile book account? Please help?

[Deleted User]

Hi @LAPCROCK, welcome to the Community!

🔺 Now you might come across issues with retrieving your saved Levels (either on a new device or on your current one). As there are different device types, there are different tips and tricks to get you back on track.

• Select this option if you are playing on an Android device. 
• Select this option if you are playing on an Apple device. 

🔺 If you're moving onto a new device make sure to check out our tips here on how to do it successfully. 

🔴 If you have not saved the game, it won't be recorded on King's servers which means we can't bring the lost top scores back to you.

________________

aijaziqbal

https://community.king.com/en/farm-heroes-saga/discussion/316510/i-seem-to-have-lost-my-progress-for-farm-hero-s-and-cand-crush

Hi and welcome to the community.

On the phone please check below link if your phone is connecting to wrong facebook account.

https://community.king.com/en/blog/discussion/281603/game-keeps-connecting-to-the-wrong-facebook-account

Thanks.