What happened to the daily bonus wheel in alphabetty?

roxyi29

What happened to the bonus wheel in alphabetty ? I have not seen it the past three days.

abe_coffee

hello @roxyi29 @poohbear218 @gameday27001

welcome to the community

thank you for reporting a problem

🍮 🍮  

possibilities:

1) a temporary glitch(if 3 days is temporary)

2) the wheel has been inactivated

unfortunately ... we may not be able to contact king until Monday(in Europe)

🍮 🍮  

so we wait ... and hope it fixes itself this weekend

gameday27001

Same here, where did it go??

abe_coffee

hello @roxyi29 @poohbear218 @gameday27001

welcome to the community

thank you for reporting a problem

🍮 🍮  

possibilities:

1) a temporary glitch(if 3 days is temporary)

2) the wheel has been inactivated

unfortunately ... we may not be able to contact king until Monday(in Europe)

🍮 🍮  

so we wait ... and hope it fixes itself this weekend

abe_coffee

hi @poohbear218 @gameday27001 @KathleenLloyd @Mamou @roxyi29

some good news:

The Booster Wheel issue is in both PaPS and and ABS since they are on the same event server. They are looking into it and trying to get it back ASAP.

so ... now we wait 🙂

🍮 🍮  

poohbear218

Thanks for the update!!😁

leanoraqueen

https://community.king.com/en/alphabetty-saga/discussion/341291/what-happened-to-the-daily-bonus-wheel-in-alphabetty

It is still missing .

gameday27001

Leanoraqueen, apparently it's normal for King to take a long time to fix problems. I had raised the same question & a moderator responded with some examples of their previous turnaround times. I worked in software for years & our entire team would have been fired if we took that long to deliver a fix.

KathleenLloyd

I have a feeling the bonus will not be coming back because it's been almost two weeks here in the US. At least let us know what's going on with it is it coming back or isn't it

abe_coffee

hi @KathleenLloyd

there is not much new to report ... "they are working on it"

thank you for being patient 🙂

gameday27001

KathleenLloyd I was worrying the same. At least there's an opportunity to get a booster for watching a video. Not sure if it's only once a day or more... I haven't played as much lately.