Can't get game to play. Small green square buffering since update tried uninstall etc, still Can't p

Marymoo1956

Since update game won't start. Small green square 🟩 buffering, have tried uninstall etc. But still can't play Help

Grumpy_Old_Man

Are you playing on PC or a mobile device? I had a similar thing on my PC. It turned out to be a corrupt graphics driver.

Marymoo1956

https://community.king.com/en/farm-heroes-saga/discussion/comment/1827850#Comment_1827850

Thanks,playing on tablet also have alpha Betty saga and candy crush with no issues on either.

Grumpy_Old_Man

Are you playing on PC or a mobile device? I had a similar thing on my PC. It turned out to be a corrupt graphics driver.

PummyRaj

Hello @Marymoo1956 🤗 Hearty Welcome to our Wonderful Farm King Community!

I am sorry to hear about the issue in your game!

I am sorry… I did not understand which “green square” you are talking about! Would you mind showing me a screenshot of it?

Do you see that at the bottom right of your screen - on the “Menu” screen as well as on the Map screen?

Please post back by typing your reply in the blank box given below to my comment.

Hope to talk to you soon. Have a Farmtastic rest of the day 🐥 🐥

Marymoo1956

The green square 🟩is right in centre of screen.by buffering I mean it turns round. I have successfully downloaded to my phone but tablet still the same I also play AlphaBetty saga which ,so far, has had no problems

Marymoo1956

https://community.king.com/en/farm-heroes-saga/discussion/comment/1827850#Comment_1827850

Thanks,playing on tablet also have alpha Betty saga and candy crush with no issues on either.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/1831159#Comment_1831159

Oh! Do you see a “buffering circle” next/near to that “Play” button?

Is the game working fine on your phone then? Are you able to play without that buffering issue?

Marymoo1956

https://community.king.com/en/farm-heroes-saga/discussion/comment/1831262#Comment_1831262

Yes I can play on phone ,newly installed, but unable to reinstall on tablet,other games still work.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/1831398#Comment_1831398

Thank you for the details 🙏🏼

I have informed about this issue to our Farm In-charge. Let me see what she comes up with and have any remedy to reinstall the game on Tablet.

But, it will be only tomorrow as it is already after work hours for them.

Thank you so much for understanding and being patient 🐥