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Team Leagues not registering other members scores

Rowena63Rowena63 Posts: 5 Level 2

Why is my score the only one being displayed on my devices? Any points scored by other team members, one of which is my sister, are not being shown. This impacts the ranking of our team.

Best Answer

Answers

  • Hey! Would you like to give us your opinion?

  • SpinnifixSpinnifix Posts: 21,889 Sweet Legend

    Hello and welcome

    Do you have a picture of it, please? Then we can answer you better. Have you ever checked after an update and cleared the cache? Then play a Lebvel and the game will update itself. For further help, I'll be happy to give you the moderators.

    @encantes @PummyRaj @Lady_Choo

  • encantesencantes Posts: 3,027 Farm Moderator

    Hi @Rowena63 and Welcome in this Community πŸ“ 🍎 🍏 πŸ“

    Sorry if you can't check the players scores, but in order to help you may you please give us more details and it's possible to have a screenshot of it?

    In the Team Leagues, if you click on the left you have the ranking of all the Teams and in the right you have the single scores of the members of your Team.

    There is a thread concerning the Team Leagues but there are no complaints about the scores! 😊😊😊

    You can write your answer in the white comment box below, many thanks and talk you soon! πŸ˜‰πŸ˜‰πŸ˜‰πŸ˜‰

  • Rowena63Rowena63 Posts: 5 Level 2

    Hello,

    I’ve attached a couple of screenshots showing my team position and breakdown (team name rosieposie).

    As you will see, the team total reflects just my score and all other members have no score. I know this is not correct as my sister (Rosemary) is the leader of this team and she and other members scores are showing (but on her display I have no score!).

    Can you fix this please?

  • encantesencantes Posts: 3,027 Farm Moderator

    Many thanks for your screenshots!!!! It's possible to know if your sister has the same problem? She can check the Team and your scores?

    I'm going to ask to our Community Manager, talk you soon πŸ˜‰πŸ˜Š

  • QueenBQueenB Posts: 8,575 Community Manager

    Thanks a lot for sharing this!

    I've passed this on to the studio and waiting to hear back if there is any way that this can be rectified πŸ‘

  • QueenBQueenB Posts: 8,575 Community Manager
    Accepted Answer

    @Rowena63

    Can you please check your game when you have the time and see if you are now able to see your teammate's scores?

    Accepted Answer
  • Rowena63Rowena63 Posts: 5 Level 2

    Hello,

    Just checked and all scores are now showing.

    Thanks so much for sorting this out so quickly. You are awesome 🀩

  • QueenBQueenB Posts: 8,575 Community Manager

    Awesome!!! Happy to hear it's back to normal πŸ˜€

    Hope you have a Farmtatsic day πŸ€—

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