I can't play games

That is brilliant news Adam, very happy to hear!

Hello everyone again and I wanted to tell you the news, I'm with you again and I can play. In February, after the last update, the game stopped working on my phone again and I gave up, I didn't play anymore, there was no way to fix it.

Yesterday I found an emulator supporting Windows 7, compatible with Android, I installed it and the game works,

I wanted to share this news with you because maybe some of you have the same problem and this solution may help them.

Greetings to everyone

I'm very happy to be able to play. My wife is even happier than me

O.M.G!!!!! That is amazing I am so so happy for you!!

I saw the notification and I thought oh no he must still be having problems 😥 You won't believe how happy I am that you can play again. Seriously. I know what its like when games don't work. I bet your wife is glad too! 😉

@QueenB will pass your feedback to the studio, thank you so much for letting us know 🤗

Today after the update the game works normally. I can play it with no problem.

I wanted to say a big thank you to the whole team for fixing the game.

And especially thank you @QueenB @Lady_Choo and team of support.

Once again, thank you very much

https://community.king.com/en/farm-heroes-saga/discussion/comment/2441390#Comment_2441390

okey

https://community.king.com/en/farm-heroes-saga/discussion/comment/2441369#Comment_2441369

It's done that to me many times too 🤦🏻‍♀️ let us know if they can get your game working again. Fingers crossed!

As I wrote, I got an automatic reply, so write back the extended version of the problem to the e-mail.

I hope they will take up the topic

Thanks for the help!!!

Thanks for the tips. I sent a request for support.

I am waiting for a response

I hope they will help me and the game will finally start

Hi @adam64 I think the best thing to do is get you to email player support here and ask them to pass the information on. Tell them you have been asking for help in the community but you have tried all the help and support we can give you and ask if they can feed it back to the studio in case of updates or in case the system information needs updating now.

Don't let them send you back here without a reply. Sometimes they send you automatically, if you get an email telling you to visit the community, reply back to that email again with the same as you emailed the first time (so keep a copy) and you will get a human. Tell them you have been in touch with the farm moderators and the community manager @QueenB as name dropping often helps and they will know what help you have been given.

I am so so sorry its not working for you still and that we haven't been able to fix it for you ☹

I am just coming back from a friend, it has a similar device model to mine, Samsung 2GB ram, similar processor 8X1.5GB Android 5.1.1

We tried to run a game on it. Unfortunately, the symptoms turned out to be exactly the same as for me. The game did not start.

It is not true that the game works with this andriod.

Someone is misleading

My wife Ania65 uses a Xiaomi device with the system 7 for the farm

But she stopped playing it because of me, because I haven't been able to play for a week.

For what's interesting in king games: candy, soda, super farm, he plays seamlessly on the LIFETAB S7852 tablet with Android 4.4.2

She used to play far farm on it, now she can't.

And he doesn't understand why I can't play the game with android 5.1.1.

Maybe you will only have to play the farm on Android 13 for a week

Please fix the game so that it can be played

https://community.king.com/en/farm-heroes-saga/discussion/comment/2438506#Comment_2438506

Hi@QueenB

Thank you for your interest in my problem

I followed all your instructions. I uninstalled the game, cleared the cache of the device, and the cache of the google play store. Then I turned off the device and turned it on again, installed the game.

Situation unchanged same symptom.

I don't know what to do anymore.

Before the update, the game worked well and did not clip.

I can't start it after updating.

Please find the problem

QueenB

Hi @adam64 🙂

@Lady_Choo brought your issue to my attention!

Your device should be compatible, we can confirm that, but we're not sure why the game is not playing. Reinstalling the game and clearing the cache should have done the trick, so we wanted to ask if you could try again and restart the device before installing the game.

Could you also try clearing the cache from your Google Play store?

Let me know how it goes, and crossing my fingers for it to work 🤞🤞

Thank you very much.

I am waiting for successful news.

I will let the community manager know. Darn it, I was hoping that would work 😬

Thank you very much for the update info. The update has been uploaded. But the situation has not changed. After starting the game, the orange background logo with the king's logo is displayed, then it switches to the second orange with the word loading, then the game shuts down and the following message appears:

"unfortunately the application has been stopped"

Nothing has changed.

I uninstalled the game and cleared my phone's cache

I reinstalled the game but the result has not changed.

I have android 5.1.1

Please repair the game again

Thank you @adam64 I will pass this over to the cm as well. There has been an update, has it helped at all?

https://community.king.com/en/farm-heroes-saga/discussion/comment/2433914#Comment_2433914

Again thank you very much

For your convenience, I present the specifications of my device

model lenovo A6020a40

android 5.1.1

8 core 1.5Ghz processor

2GB RAM

16GB ROM

For a nice meeting at the game

Just bear in mind that I don't know when it will be, but they are working on it so don't worry! 🤗

In the meantime, have you checked out our contest areas? You mentioned you play other games which also have contest areas too so you have a chance to win ingame items in those as well.

Farm contests

https://community.king.com/en/farm-heroes-saga/discussion/comment/2433868#Comment_2433868

Thank you very much, waiting for the update

Comments

That is brilliant news Adam, very happy to hear!

Yesterday I found an emulator supporting Windows 7, compatible with Android, I installed it and the game works,

I wanted to share this news with you because maybe some of you have the same problem and this solution may help them.

Greetings to everyone

I'm very happy to be able to play. My wife is even happier than me

O.M.G!!!!! That is amazing I am so so happy for you!!

@QueenB will pass your feedback to the studio, thank you so much for letting us know 🤗

Today after the update the game works normally. I can play it with no problem.

I wanted to say a big thank you to the whole team for fixing the game.

And especially thank you @QueenB @Lady_Choo and team of support.

Once again, thank you very much

https://community.king.com/en/farm-heroes-saga/discussion/comment/2441390#Comment_2441390

okey

https://community.king.com/en/farm-heroes-saga/discussion/comment/2441369#Comment_2441369

It's done that to me many times too 🤦🏻‍♀️ let us know if they can get your game working again. Fingers crossed!

As I wrote, I got an automatic reply, so write back the extended version of the problem to the e-mail.

I hope they will take up the topic

Thanks for the help!!!

Thanks for the tips. I sent a request for support.

I am waiting for a response

I hope they will help me and the game will finally start

I am so so sorry its not working for you still and that we haven't been able to fix it for you ☹

I am just coming back from a friend, it has a similar device model to mine, Samsung 2GB ram, similar processor 8X1.5GB Android 5.1.1

We tried to run a game on it. Unfortunately, the symptoms turned out to be exactly the same as for me. The game did not start.

It is not true that the game works with this andriod.

Someone is misleading

My wife Ania65 uses a Xiaomi device with the system 7 for the farm

But she stopped playing it because of me, because I haven't been able to play for a week.

For what's interesting in king games: candy, soda, super farm, he plays seamlessly on the LIFETAB S7852 tablet with Android 4.4.2

She used to play far farm on it, now she can't.

And he doesn't understand why I can't play the game with android 5.1.1.

Maybe you will only have to play the farm on Android 13 for a week

Please fix the game so that it can be played

https://community.king.com/en/farm-heroes-saga/discussion/comment/2438506#Comment_2438506

Hi@QueenB

Thank you for your interest in my problem

Situation unchanged same symptom.

I don't know what to do anymore.

Before the update, the game worked well and did not clip.

I can't start it after updating.

Please find the problem

QueenB

Hi @adam64 🙂

@Lady_Choo brought your issue to my attention!

Could you also try clearing the cache from your Google Play store?

Let me know how it goes, and crossing my fingers for it to work 🤞🤞

Thank you very much.

I am waiting for successful news.

I will let the community manager know. Darn it, I was hoping that would work 😬

"unfortunately the application has been stopped"

Nothing has changed.

I uninstalled the game and cleared my phone's cache

I reinstalled the game but the result has not changed.

I have android 5.1.1

Please repair the game again

Thank you @adam64 I will pass this over to the cm as well. There has been an update, has it helped at all?

https://community.king.com/en/farm-heroes-saga/discussion/comment/2433914#Comment_2433914

Again thank you very much

For your convenience, I present the specifications of my device

model lenovo A6020a40

android 5.1.1

8 core 1.5Ghz processor

2GB RAM

16GB ROM

For a nice meeting at the game

Just bear in mind that I don't know when it will be, but they are working on it so don't worry! 🤗

In the meantime, have you checked out our contest areas? You mentioned you play other games which also have contest areas too so you have a chance to win ingame items in those as well.

Farm contests