How to fix no internet connection

encantes

Hello Farmers 👨‍🌾 👩‍🌾 👨‍🌾 👩‍🌾 👨‍🌾

@PummyRaj

@krystlerose , @eugene , @abe_coffee , @BQN537 , @stoohey , @jeanps , @rebelchild

If you have an Android device the new app version 5.91.2 is in the Play store you can update your device!! 😊😊😊😊

Many thanks for your understanding 🌻 🌼 🌻

We wish a super day 🌞 🌞

PummyRaj

Thank you very much for the update dear @encantes 🤗

I have installed it! Hopefully, my game won’t freeze anymore 👍

rebelchild

https://community.king.com/en/farm-heroes-saga/discussion/comment/2437198#Comment_2437198

Thanks for the info. My games was recently updated. I thought the game automatically updated itself unless your device had limited space

Lady_Choo

@rebelchild in theory it should. But I don't have limited space on any of mine and they all seem to update upto 3 days after updates are released. So 🤷‍♂️

BQN537

Thanks @PummyRaj @encantes

My game is fine now. 🤠🚜

jeanps

Hi @PummyRaj

Just when I needed some extra moves, that old ‘no connection’ appeared again. Soooo frustrating.

Think I’ll play somewhere else for a while

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2438066#Comment_2438066

Hi Jean 🤗

So, the pop-up appeared when you played few Ads for extra moves - while at the end of the level? Do you think that, if you didn’t watch the Ads, the game might have been fine?

Would like to make sure before I give a heads-up to the Farm Queen please 👸🌱👩‍🌾

jeanps

https://community.king.com/en/farm-heroes-saga/discussion/comment/2438117#Comment_2438117

Yes, I tried to get a couple of extra moves via an advert and got the infamous pop up. I actually have no idea if it would have appeared if I simply moved on and tried again. Probably not. This has happened before

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2438127#Comment_2438127

That’s what happened to me also, BUT before the update!!

Since the issue sounded familiar, wanted to confirm with you 💜

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2438127#Comment_2438127

Jean 🙋‍♀️

One more question! Your game did not freeze though, right?

Is it just “no connection” box popped and you had to click on X or you wouldn’t get rid of that comment box until you “exit” the game App?

Please bear with me 🙏🏼 The more answers we have, the better explanation we will be able to provide to the Farm Studio 🤗