How to fix no internet connection

jeanps

https://community.king.com/en/farm-heroes-saga/discussion/comment/2438167#Comment_2438167

No freezing, just the pop up and thus no adverts to get the extra lives. Just hit X and moved on

jeanps

Hi @PummyRaj

Same problem just happened again. Offered 5 extra moves for ads and got the pop up of no connection! Hit continue and it moves to level failed

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2440405#Comment_2440405

Thank you very much for the update, dear Jean 🤗

I will inform QueenB, so that she can alert the Farm Studio 🐥

jeanps

Many thanks @PummyRaj

I'm off playing other games!! I'll go back in a few days to see if anything has improved

abe_coffee

it appears that the following have been improved with the tablet version of 5.91.2:

... the facebook login is faster and more reliable

... the connection errors no longer occur

🍮 🍮 🍮 🍮 

Lady_Choo

That's good to hear @abe_coffee 😁

jeanps

Hi @Lady_Choo @PummyRaj

An update on that pesky 'oops the connection has been lost'.

Yesterday was a particularly bad day for this glitch. Finally I just gave up.

Had a dream run today, until a few minutes ago, where I needed just one more move.

Guess what happened????

Yes ofcourse the connection was 'lost'. Apparently.

So just to test this, I immediately tried to buy 5 moves - I only just had enough GBs to do this.

And guess what? It worked perfectly.

So no 'oops' when GBs are involved I guess.

On top of this, the team chat seems to have frozen and no one has chatted for over a day. (Not at all usual). And our team is still not receiving lives that are sent from other members of the team.

Overall, rather frustrating!

Hi @BQN537 Just keeping you in the loop, as the chat in FHS isn't working

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2468567#Comment_2468567

Hi Jean 🤗

The “Lives” issue is being investigated. I did not receive any update yet!

** Actually, I should say that I could not ask our Farm Queen due t the “logging out” glitch I have been having from past week+

Will ask right away and get back to you 🐥

And, the “connection issue” — everybody has been quiet, so I thought the glitch was gone!! I have stopped watching Ads as advised. Hence, not sure if that is working or not 😅

Will inform the Farm Queen about this too 👍

jeanps

Thanks @PummyRaj

I'm a bit over it, I have to admit!

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2468664#Comment_2468664

Jean,

What is your team name? Are you in the same team as BQN537 and CassD?

If not, can you please provide your team name and ID number?