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Hi Irene🤗 Happy Monday🌻
Hope you had a great week and weekend 🙂
Just came to give you an update... the Farm game Studio is still investigating the issue with the Piggy Bank. They are thinking it is the issue with Facebook.
Our Farm In-charge wanted me to remind you that until the issue on Facebook is resolved, try to purchase only through Mobile App.
Thank you for your patience and understanding about the delay with fixing of the issue🙏
Talk to you soon. Have a farmtastic week ahead🍓🍓
Hi @Irenejd 😃
I'm following up on the issue that @PummyRaj has reported to us!
The studio wanted to know if you could check which currency your Facebook account is set up to. This link HERE will help show you.
Also, we wanted to know if you get the same issue when purchasing a different item that is not the Piggy Bank.
Thanks, and looking forward to hearing back from you 🤗
Thank you, Pummy!
And thank you QueenB. Amazingly, I did check my Facebook currency as suggested and it was set to Canadian dollars! I am not Canadian and I have no idea how it got set that way as I do not use Canadian dollars. It has always worked for US dollars prior to this. But that explains, probably why when I first reported the problem the cost was $4.14 and yesterday when I tried it the cost was $4.04. This may have solved the issue. I will try it again and report back, now that I have changed it back to US dollars. If it is still misbehaving, I will try another item. Thank you.
Pummy or QueenB...
I just wanted to say everything is still working. However, that the little number tag in my Gold Bar button still says 1. My iPad says correctly what it is. I can't remember what it is without looking but it's 98 or so on the iPad. Just thought you would want to know. I think it's interesting....
And good morning to you! Thanks for getting back to me. I was so excited the money was correct, I did not notice the number! Evidently it is not increasing, even tho I purchased bars. It is still stuck at 1. I know the team wants it all to be perfect. 😝 of course, this is not a big deal to me but I just thought they would want to know.