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Farm Heroes Saga

Discussions
Latest news about Farm Heroes Saga!
Support
Run into trouble in Farm? Ask for help or check past solutions here.
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Help for tricky levels!
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Take part in Farmtastic contests and win Gold Bars or other goodies!
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Got a fresh idea to make Farm better? Let us know what’s growing in your mind!

Gold Bar Price Change???

I am trying to buy gold bars. The button says what it usually says 25 bars for $2.99. When it gets to the 'cart' it says it is over $4.00. Has the price changed? Or is there an issue. On my Farm Heroes screen, there is a star there that has a '1' in it. What is that?? Can someone fill me in please? And thank you!

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And good morning to you! Thanks for getting back to me. I was so excited the money was correct, I did not notice the number! Evidently it is not increasing, even tho I purchased bars. It is still stuck at 1. I know the team wants it all to be perfect. 😝 of course, this is not a big deal to me but I just thought they would want to know.

https://community.king.com/en/farm-heroes-saga/discussion/comment/2532641#Comment_2532641

Hello dear Irene🤗 Good Morning🌻

Last time I asked, the team was still investigating about it! Let me ask the Farm Queen again and see what she will find out 🤔

I will get back to you on Monday 🤗

Pummy or QueenB...

I just wanted to say everything is still working. However, that the little number tag in my Gold Bar button still says 1. My iPad says correctly what it is. I can't remember what it is without looking but it's 98 or so on the iPad. Just thought you would want to know. I think it's interesting....

https://community.king.com/en/farm-heroes-saga/discussion/comment/2523406#Comment_2523406

I'll be sure to pass that on. Thank you, Fran334!

https://community.king.com/en/farm-heroes-saga/discussion/comment/2522761#Comment_2522761

Yay that your husband remember you had done such a lovely thing for the fire department

https://community.king.com/en/farm-heroes-saga/discussion/comment/2522761#Comment_2522761

Yay, I'm so happy you found the issue 🤗

These things happen not to worry, and that is what we are here for, to help 😉

QueenB!!!! It worked! I am so sorry for all your trouble. My husband reminded me that I gave a donation to Canadian Fire Fighters and I probably changed the currency then. Please forgive me!!! I cannot believe I did not catch it myself. So duh!!!! Mea culpa!

https://community.king.com/en/farm-heroes-saga/discussion/comment/2522005#Comment_2522005

Thank you, Pummy!

And thank you QueenB. Amazingly, I did check my Facebook currency as suggested and it was set to Canadian dollars! I am not Canadian and I have no idea how it got set that way as I do not use Canadian dollars. It has always worked for US dollars prior to this. But that explains, probably why when I first reported the problem the cost was $4.14 and yesterday when I tried it the cost was $4.04. This may have solved the issue. I will try it again and report back, now that I have changed it back to US dollars. If it is still misbehaving, I will try another item. Thank you.

Hi @Irenejd 😃

I'm following up on the issue that @PummyRaj has reported to us!

The studio wanted to know if you could check which currency your Facebook account is set up to. This link HERE will help show you.

Also, we wanted to know if you get the same issue when purchasing a different item that is not the Piggy Bank.

Thanks, and looking forward to hearing back from you 🤗

https://community.king.com/en/farm-heroes-saga/discussion/comment/2514868#Comment_2514868

Hi Irene🤗 Happy Monday🌻

Hope you had a great week and weekend 🙂

Just came to give you an update... the Farm game Studio is still investigating the issue with the Piggy Bank. They are thinking it is the issue with Facebook.

Our Farm In-charge wanted me to remind you that until the issue on Facebook is resolved, try to purchase only through Mobile App.

Thank you for your patience and understanding about the delay with fixing of the issue🙏

Talk to you soon. Have a farmtastic week ahead🍓🍓

Thanks, Pummy! This is the first time that this glitch has happened.

Looking forward to what you find out!

https://community.king.com/en/farm-heroes-saga/discussion/comment/2513728#Comment_2513728

Thank you for clarifying about where you are playing from and your PayPal account, Irene🤗 Also, it will be helpful helpful to them to know that this is the first time you have been experiencing this glitch!

And, no problem! I am glad that I have noticed it and our Farm In-charge was able to delete the email address for you❤️

And, yeah! I have told her that you have purchased for 97 times until now (the number on the Piggy Bank proves that😉).

P.S: You can call me Pummy 🤗

I am sorry there is a glitch. But it makes me feel good that it is reported and they are looking into it. 😍

I am playing from the USA using a USA account.

Thx, Pummyraj! (Check below....for my duh! Sorry.)

YESTERDAY'S MESSAGE!!! I forgot to hit POST COMMENT

Oh, duh! I did not even think to block that email address. It is fixed now. Thank you for noticing!

The number in the star on the browser always matched the star number on my iPad prior to this. I have purchased on Facebook several times in the browser. And I have purchased several times on my iPad in the app. It is a mix of using both. I have at least 97 purchases in total over the 3 or 4 year period which includes both the browser and the iPad app.

Thank you, Pummyraj!

Hello Irene @Irenejd 🤗

The Farm Studio team is looking into the issue you are experiencing. They need to know below information please...

Are you playing from USA or Canada?

If you are playing from USA, are you using a Canadian PayPal account?

https://community.king.com/en/farm-heroes-saga/discussion/comment/2511723#Comment_2511723

Hi Irene 🤗

Our Farm Community In-charge has found out that there is an issue on Facebook and the Game Studio is looking into it 👍 Until the glitch is fixed, the players are advices not to make purchases on Facebook.

And, I am still finding out about the number difference on both Piggy banks. So, I will get back to you on that👍

Talk to you soon. Have a lovely rest of the day and wonderful weekend ahead🍏🍏

https://community.king.com/en/farm-heroes-saga/discussion/comment/2511723#Comment_2511723

Hello dear Irene🤗

Thank you very much for the detailed explanation 🙏🏼

Oh! You were trying to buy the Gold bars on Facebook (browser version). Let me check my game and see what it does!

Is this the first time you tried to purchase on Facebook, Irene? Technically, the number on the Piggy Bank should be same, unless it is also different like the Bonnie feature and evens🤔🤔

Let me find out! Our Community In-charge has left for the day. So, I will get back to you tomorrow 👍

** Note: In your 3rd post where you have included the screenshots of cancelling the purchase, you have included an image that contains your email address. May I request you to block that part as this is a public forum and everybody can see our comments. Thank you💜

OK, Pummyrag! Here is the error again.

Screen Shot 2023-01-13 at 18.33.44.png

Cancelled the sale, of course.

Weird, huh?? Am I doing something wrong???

Thx for any help!

Hello Pummyraj!!

I am having a super New Year and I hope you are too!

Well, I foolishly did not take a screen shot of the problem purchase attempt!! The issue was on my Windows 10 PC and I had 25 gold coins in my piggy bank, ready to buy. I accessed the purchase option by clicking in the dancing piggy bank up in the right corner in FB. The price said 2.99 and looked exactly like the one above in your post but when I hit purchase, it came up as $4.14 to charge to my FB account. Pic attached of what that looks like now - but not during the issue -with no coins and the number 1 in the star.

PC game.jpg

I then went to my iPad and it worked just fine, but the number in the star 97 and that's about right. I use the same credentials for the PC game, playing through FB, as I do for my iPad app. I think, but I will check. The 97 is the number of times I have purchased coins. I'm not sure why the PC game is showing 1as it should be the same as the iPad, 97. It always has been.

IPad Game.jpg

In neither case, did I click on the Store in the lower right hand corner.

I will build up some more coins today and see if it does it again. I will let you know. Thanks for the info, Pummyraj.

Irene

Hi Irene @Irenejd🤗 Hearty Welcome back to our Farm King Community!

Hope you are doing great and had a wonderful beginning with the New Year🎉🎉

Which device are you using?

1) Can you please show me screenshots of both bundles - (a) where it says $2.99 and (b) the $4.00 one.

** I checked the price of the Gold bars in the Piggy Bank. When I tried to buy that, it still says 2.99 for me🤔 And, when I clicked on the “Shop”, these were the only prices that popped up for me

2) With regards to the "Star" with number 1 on the Piggy Bank -->

It is a latest "improvement" to the Piggy Bank feature. It does nothing. When we buy, the number increases. It does not do anything (for now). Not sure if the Farm Studio has any plans for future

Hope this will answer part of your question. Will discuss about the bundle price difference when you reply back🤗

Talk to you soon and have a Farmtastic rest of the week🍏

Comments

And good morning to you! Thanks for getting back to me. I was so excited the money was correct, I did not notice the number! Evidently it is not increasing, even tho I purchased bars. It is still stuck at 1. I know the team wants it all to be perfect. 😝 of course, this is not a big deal to me but I just thought they would want to know.

https://community.king.com/en/farm-heroes-saga/discussion/comment/2532641#Comment_2532641

Hello dear Irene🤗 Good Morning🌻

Last time I asked, the team was still investigating about it! Let me ask the Farm Queen again and see what she will find out 🤔

I will get back to you on Monday 🤗

Pummy or QueenB...

I just wanted to say everything is still working. However, that the little number tag in my Gold Bar button still says 1. My iPad says correctly what it is. I can't remember what it is without looking but it's 98 or so on the iPad. Just thought you would want to know. I think it's interesting....

https://community.king.com/en/farm-heroes-saga/discussion/comment/2523406#Comment_2523406

I'll be sure to pass that on. Thank you, Fran334!

https://community.king.com/en/farm-heroes-saga/discussion/comment/2522761#Comment_2522761

Yay that your husband remember you had done such a lovely thing for the fire department

https://community.king.com/en/farm-heroes-saga/discussion/comment/2522761#Comment_2522761

Yay, I'm so happy you found the issue 🤗

These things happen not to worry, and that is what we are here for, to help 😉

QueenB!!!! It worked! I am so sorry for all your trouble. My husband reminded me that I gave a donation to Canadian Fire Fighters and I probably changed the currency then. Please forgive me!!! I cannot believe I did not catch it myself. So duh!!!! Mea culpa!

https://community.king.com/en/farm-heroes-saga/discussion/comment/2522005#Comment_2522005

Thank you, Pummy!

And thank you QueenB. Amazingly, I did check my Facebook currency as suggested and it was set to Canadian dollars! I am not Canadian and I have no idea how it got set that way as I do not use Canadian dollars. It has always worked for US dollars prior to this. But that explains, probably why when I first reported the problem the cost was $4.14 and yesterday when I tried it the cost was $4.04. This may have solved the issue. I will try it again and report back, now that I have changed it back to US dollars. If it is still misbehaving, I will try another item. Thank you.

Hi @Irenejd 😃

I'm following up on the issue that @PummyRaj has reported to us!

The studio wanted to know if you could check which currency your Facebook account is set up to. This link HERE will help show you.

Also, we wanted to know if you get the same issue when purchasing a different item that is not the Piggy Bank.

Thanks, and looking forward to hearing back from you 🤗

https://community.king.com/en/farm-heroes-saga/discussion/comment/2514868#Comment_2514868

Hi Irene🤗 Happy Monday🌻

Hope you had a great week and weekend 🙂

Just came to give you an update... the Farm game Studio is still investigating the issue with the Piggy Bank. They are thinking it is the issue with Facebook.

Our Farm In-charge wanted me to remind you that until the issue on Facebook is resolved, try to purchase only through Mobile App.

Thank you for your patience and understanding about the delay with fixing of the issue🙏

Talk to you soon. Have a farmtastic week ahead🍓🍓

Thanks, Pummy! This is the first time that this glitch has happened.

Looking forward to what you find out!

https://community.king.com/en/farm-heroes-saga/discussion/comment/2513728#Comment_2513728

Thank you for clarifying about where you are playing from and your PayPal account, Irene🤗 Also, it will be helpful helpful to them to know that this is the first time you have been experiencing this glitch!

And, no problem! I am glad that I have noticed it and our Farm In-charge was able to delete the email address for you❤️

And, yeah! I have told her that you have purchased for 97 times until now (the number on the Piggy Bank proves that😉).

P.S: You can call me Pummy 🤗

I am sorry there is a glitch. But it makes me feel good that it is reported and they are looking into it. 😍

I am playing from the USA using a USA account.

Thx, Pummyraj! (Check below....for my duh! Sorry.)

YESTERDAY'S MESSAGE!!! I forgot to hit POST COMMENT

Oh, duh! I did not even think to block that email address. It is fixed now. Thank you for noticing!

The number in the star on the browser always matched the star number on my iPad prior to this. I have purchased on Facebook several times in the browser. And I have purchased several times on my iPad in the app. It is a mix of using both. I have at least 97 purchases in total over the 3 or 4 year period which includes both the browser and the iPad app.

Thank you, Pummyraj!

Hello Irene @Irenejd 🤗

The Farm Studio team is looking into the issue you are experiencing. They need to know below information please...

Are you playing from USA or Canada?

If you are playing from USA, are you using a Canadian PayPal account?

https://community.king.com/en/farm-heroes-saga/discussion/comment/2511723#Comment_2511723

Hi Irene 🤗

Our Farm Community In-charge has found out that there is an issue on Facebook and the Game Studio is looking into it 👍 Until the glitch is fixed, the players are advices not to make purchases on Facebook.

And, I am still finding out about the number difference on both Piggy banks. So, I will get back to you on that👍

Talk to you soon. Have a lovely rest of the day and wonderful weekend ahead🍏🍏

https://community.king.com/en/farm-heroes-saga/discussion/comment/2511723#Comment_2511723

Hello dear Irene🤗

Thank you very much for the detailed explanation 🙏🏼

Oh! You were trying to buy the Gold bars on Facebook (browser version). Let me check my game and see what it does!

Is this the first time you tried to purchase on Facebook, Irene? Technically, the number on the Piggy Bank should be same, unless it is also different like the Bonnie feature and evens🤔🤔

Let me find out! Our Community In-charge has left for the day. So, I will get back to you tomorrow 👍

** Note: In your 3rd post where you have included the screenshots of cancelling the purchase, you have included an image that contains your email address. May I request you to block that part as this is a public forum and everybody can see our comments. Thank you💜

OK, Pummyrag! Here is the error again.

Screen Shot 2023-01-13 at 18.33.44.png

Cancelled the sale, of course.

Weird, huh?? Am I doing something wrong???

Thx for any help!

Hello Pummyraj!!

I am having a super New Year and I hope you are too!

Well, I foolishly did not take a screen shot of the problem purchase attempt!! The issue was on my Windows 10 PC and I had 25 gold coins in my piggy bank, ready to buy. I accessed the purchase option by clicking in the dancing piggy bank up in the right corner in FB. The price said 2.99 and looked exactly like the one above in your post but when I hit purchase, it came up as $4.14 to charge to my FB account. Pic attached of what that looks like now - but not during the issue -with no coins and the number 1 in the star.

PC game.jpg

I then went to my iPad and it worked just fine, but the number in the star 97 and that's about right. I use the same credentials for the PC game, playing through FB, as I do for my iPad app. I think, but I will check. The 97 is the number of times I have purchased coins. I'm not sure why the PC game is showing 1as it should be the same as the iPad, 97. It always has been.

IPad Game.jpg

In neither case, did I click on the Store in the lower right hand corner.

I will build up some more coins today and see if it does it again. I will let you know. Thanks for the info, Pummyraj.

Irene

Hi Irene @Irenejd🤗 Hearty Welcome back to our Farm King Community!

Hope you are doing great and had a wonderful beginning with the New Year🎉🎉

Which device are you using?

1) Can you please show me screenshots of both bundles - (a) where it says $2.99 and (b) the $4.00 one.

** I checked the price of the Gold bars in the Piggy Bank. When I tried to buy that, it still says 2.99 for me🤔 And, when I clicked on the “Shop”, these were the only prices that popped up for me

2) With regards to the "Star" with number 1 on the Piggy Bank -->

It is a latest "improvement" to the Piggy Bank feature. It does nothing. When we buy, the number increases. It does not do anything (for now). Not sure if the Farm Studio has any plans for future

Hope this will answer part of your question. Will discuss about the bundle price difference when you reply back🤗

Talk to you soon and have a Farmtastic rest of the week🍏

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❄️✨ Holiday Season Arrives in Farm Heroes Saga! ✨🌾
Wrap up warm, Farmers, the fields are full of festive fun all the way through December and into early January! We’ve packed the season with snowy adventures, joyful Cropsies, and plenty of chances to grow, match, and celebrate together. Let’s take a look at what’s happening! 🎁🌟 🌟 Main Events 🎟️ Farm Pass - Festival of…
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❄️✨ Holiday Season Arrives in Farm Heroes Saga! ✨🌾
Wrap up warm, Farmers, the fields are full of festive fun all the way through December and into early January! We’ve packed the season with snowy adventures, joyful Cropsies, and plenty of chances to grow, match, and celebrate together. Let’s take a look at what’s happening! 🎁🌟 🌟 Main Events 🎟️ Farm Pass - Festival of…

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