1–2-3 Grow - Cropsies not getting counted - ⛔ FIXED!

KellyPK

I am not getting my stars or water for the 1-2-3 Grow this morning.

Meka_33

Hi, after I complete a level with sun and water, it's not showing as being collected. I've done like 3 levels and my balance is 0. Is anyone else having this problem? Thanks

QueenB

https://community.king.com/en/farm-heroes-saga/discussion/407160/water-and-sun-cropsies-not-showing-up

Hi there and thank you for reporting this!

We believe we have been able to solve this issue and all you need to to do is, close the game app, restart your device and give the game app another try.

Please let me know how it goes!

QueenB

https://community.king.com/en/farm-heroes-saga/discussion/407157/1-2-3-grow

I'm sorry you had to experience this but worry no more as we have solved the issue. All you need to to do is, close the game app, restart your device and give the game app another try.

Please let me know how it goes, thank you 😀

MollyS

@QueenB @PummyRaj

Hoping you can help.... After completing levels in Caves & Caverns event, the hundreds of sun and water cropsies are not showing in my 123 Grow event. I closed and restarted but it still shows ZERO for both 😫

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2669974#Comment_2669974

Oh, no!! Molly 😢 That glitch was supposed to be fixed yesterday (as you saw in QueenB's comments above)!!

I will report it right away. But, unfortunately, we have to wait till tomorrow for any action to be taken. The reason being, all the Kingsters have left home as it is nighttime for them.

So sorry for the inconvenience 😕

PummyRaj

Hi Molly @MollyS🤗

I just saw our @Lady_Choo answer here, that she had to close the game App and reopen it couple of times to fix the glitch!!

May be you will also have luck by doing so!! Can you please try and let me know?

Thanks🐣

MollyS

Thanks for the quick reply @PummyRaj 🤗

I tried that earlier and it did not work. But now I restarted my game again and played a new level and the cropsies were collected. Fixed for now but I have not been credited with the many collected on the earlier levels.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2670094#Comment_2670094

I am very glad that the cropsies are being counted now, dear Molly 🤩

But, regarding the missed cropsies count, I will give a heads-up to the Farm Queen 👍️