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Purchase issue

Kghezawi
Kghezawi Posts: 2

Level 1

Hi,


This is the second day in a role, I purchase additional lives and it doesn't give me the lives. I paid I think it was 12.99 for 55 lives along with other things. Is there something wrong with the game?


Thanks,

Karen

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,243
    edited June 2023

    Good afternoon Karen, @Kghezawi I am sorry you are having issues with the game, I know my co-mod @PummyRaj has raised it already with our farm manager. You have two options. You can either contact your play store and tell them you haven't had the items, (through your purchase history if you use apple) or you need to contact support from within the game. Make sure you tell them that its missing items or you will be sent back here, This is very important. You will get an option like this.


    thank you so much for your patience.

  • encantes
    encantes Posts: 6,380
    edited June 2023

    Hi @Kghezawi and Welcome in this Community 🍏 🍓 🍏

    We are sorry if you had a problem while purchasing in the Farm!!!

    @Lady_Choo has already helped you!!

    Many thanks for your understanding 😊

Hey! Would you like to give us your opinion?