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Not getting events

Andersonlj
Andersonlj Posts: 4

Level 1
in Support

Haven't had them for weeks now on my kindle or mobile

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Best Answer

  • QueenB
    QueenB Posts: 15,313
    edited December 2023 Answer ✓

    Hello everyone and thanks for reaching out about not having events!

    I'm sorry to inform that if you do not have any events at the moment, this means your game is not part of the event group.

    Whenever we create a new feature, we always like to test it with a small group of players first, to make sure that they like it as much as we do. To do this we always have a randomly selected group of players test the feature.

    Once the testing has taken place, we'll roll it out so more people can play it. However, due to the huge community of our players whom we love, we sometimes have to split it up to make it manageable and accessible. Millions of players in an event at any time is a lot of work, so we split it up into groups so we can keep it running and you have a better chance of accessing it.

    We're not in a position to get you events back in your game but we recommend to keep an eye out for the latest updates to the game to ensure you benefit from all the new levels and features that we release on a regular basis. 

    We appreciate it may be frustrating if others have a feature that you don't, but it's highly likely you'll be getting it very soon, and bear in mind that when you do have an event or challenge, it's possible other players won't have it this time.  

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