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How do I get my money back?
Victoria_Barrons
Posts: 30
Level 3
in Support
I have been playing farm heroes. Yesterday I spend over $40.00 on boosters. Today it won't let me play and tells me I need to up grade. But there I no way to upgarde.
I have gone to the Microsoft app store and they say I own the game..They do not show a way to update.
I go to King, which is where I originally downloaded the game and it takes me back to the beginning of the game.
If you make it too damn hard to play, I won't.
I want my money back for the boosters. Do I need to call my bank and charge back on my credit card for fraud?
Answers
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Hello dear @Victoria_Barrons 🤗 A Warm Welcome back to our wonderful King Community!
I will try to answer your question in parts,,,
First, to “Update” our game when playing on Windows 10 👇. courtesy of “Support.Microsoft.com”
If you still would like to get the refund, please let me know 👍
Have a wonderful rest of the day and a great weekend ahead 🐥 🐥
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Hello @MartinRam 🤗 A Warm Welcome to our Farmtastic King Community!
Are you playing on Windows 10 through Microsoft Store App OR on Facebook?
** If you are on Windows 10 via MS store, please check my above answer.
** If you are playing on Facebook on browsers, the game will be updated automatically and we do not have to do anything.
Please post back and let me know if you need further clarification.
Have a Farmtastic day and a great weekend ahead 🐥 🐥 🐥
