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Connection Lost Bug (under investigation)

KevinF63
KevinF63 Posts: 2 Newbie
edited May 2021 in Support

I keep getting the "Connection Lost" message when watching ads to get additional moves.

Sequence is as follows

1. Use up all moves

2. Get option to watch ads to get more moves

3. Watch first ad. All good.

4. Attempts to show second ad but immediately get the "Connection Lost" message and immediately returned to level.

This is occurring in my home about 5m from my modem, all other computers have no connection issues. WiFi connection shows good on my phone and no issue with any other app.

Best Answer

  • Lola_Pop
    Lola_Pop Posts: 11,813 Community Manager
    Answer βœ“

    Hello Farmers!

    We have reported it to the Studio, and we're sure they are going to find a fix soon.

    As our marvelous Game Mods say, having as much information as possible will help the Studio team in their investigation:

    • Which device are you playing on?
    • Which game version are you using?
    • Do you remember which ad you were watching when it happened?

    We'll keep you posted!

Β«13456711

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