Support

Support

Sign Up!

Skip to end of Carousel
4 slides on display initial slide 1 of 4
End of Carousel

Connection Lost Bug (under investigation)

15791011

Answers

  • Posts: 2

    Level 1

    Mine is working now!!

    Thank you

  • Posts: 2

    Level 1

    Working fine now

  • Posts: 1

    Level 1

    Pues a mí me pasa lo mismo, y al borrar caché y gadgets, me desaparecieron todos los boosters

    Me niego a volver a jugar hasta que no me devuelvan mis bosters y no arreglen lo del error de conexión

    Mas pierden ellos que se quedarán sin gente para jugar

  • Posts: 1

    Level 1

    I'm on level 2752 and have been getting the same problem since last week. I'm on a tablet and my wifi connection is good. Ad number 1 works fine. I'm not having problems with Candy Crush or any pregame ad. Looking at the number of people having the same problem tells me it is NOT our wifi or devices.

  • Posts: 35

    Level 3

    Just checked and working now. Would like to know what the issue was. Anyway, really frustrated that I took the recommended suggestion to uninstall and reinstall...it might have saved progress for the level but lost ALL boosters and messages with free lives. Lesson learned, never again. Would be nice if support replaced everything that was lost. I'm sure I'm not the only one...

  • Posts: 1

    Level 1

    Hello I have the same problem keep getting the message connection lost

  • Posts: 18

    Level 2

    Ancora nulla continuo a perdere la connessione

  • Posts: 18

    Level 2

    edited May 2021


    Infatti perso tutti i boster e le vite accumulati ed è impossibile giocare

  • Posts: 18

    Level 2

  • Posts: 21

    Level 3

    Hello,

    Any news about the problem ?

    It's very annoying and the other problem is that we cannot have lives from other players because the same connection problem.

Welcome!

It looks like you're new here. Sign in or register to get started.