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Connection Lost Bug (under investigation)

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Answers

  • dibrace
    dibrace Posts: 2

    Level 1

    Mine is working now!!

    Thank you

  • aprendizsp
    aprendizsp Posts: 2

    Level 1

    Working fine now

  • _MISTRESSOLES33
    _MISTRESSOLES33 Posts: 1

    Level 1

    Pues a mí me pasa lo mismo, y al borrar caché y gadgets, me desaparecieron todos los boosters

    Me niego a volver a jugar hasta que no me devuelvan mis bosters y no arreglen lo del error de conexión

    Mas pierden ellos que se quedarán sin gente para jugar

  • hoppyhun
    hoppyhun Posts: 1

    Level 1

    I'm on level 2752 and have been getting the same problem since last week. I'm on a tablet and my wifi connection is good. Ad number 1 works fine. I'm not having problems with Candy Crush or any pregame ad. Looking at the number of people having the same problem tells me it is NOT our wifi or devices.

  • fandad
    fandad Posts: 35

    Level 3

    Just checked and working now. Would like to know what the issue was. Anyway, really frustrated that I took the recommended suggestion to uninstall and reinstall...it might have saved progress for the level but lost ALL boosters and messages with free lives. Lesson learned, never again. Would be nice if support replaced everything that was lost. I'm sure I'm not the only one...

  • salouamounir
    salouamounir Posts: 1

    Level 1

    Hello I have the same problem keep getting the message connection lost

  • Mary1968
    Mary1968 Posts: 18

    Level 2

    Ancora nulla continuo a perdere la connessione

  • Mary1968
    Mary1968 Posts: 18

    Level 2

    edited May 2021


    Infatti perso tutti i boster e le vite accumulati ed è impossibile giocare

  • Mary1968
    Mary1968 Posts: 18

    Level 2

    Ho perso anche io tutti i booster e vite accumulati e continuo a non poter giocare x connessione peraa

  • Plumedargent
    Plumedargent Posts: 21

    Level 3

    Hello,

    Any news about the problem ?

    It's very annoying and the other problem is that we cannot have lives from other players because the same connection problem.

Hey! Would you like to give us your opinion?