Connection Lost Bug (under investigation)

Grayman

I sent them a bug report last week for this exact issue. They have no problem showing me ads, but the second "get moves ad" returns lost connection after it completes now when it attempts to give me the moves. On android tablet and I only have a wifi connection. It has worked perfectly for months until this last update.

nowornever110

Like someone else I lost all of my boosters because I uninstalled the game and reinstalled it. Caused everything to go to shyte and now I have to essentially start agsin. Unless my stuff is replaced - I’m done.

jeanps

Hi there,

I've had the same problem for a few days now. Exactly as described in the previous posts. Have done all the normal 'fixes' but nothing works. I'm on an iPad and everything is up to date and my wifi connexion is just fine. 'Connexion lost' appears....extremely frustrating...would love to know when it might be fixed @encantes

paiser

This is really frustrating. When will it be fixed??

paiser

This issue with the connection lost after watching one ad is extremely frustrating. When will it be fixed????

jor1973

Tengo el mismo problema de error de conexión desde hace una semana aprox... En otros juegos anda todo perfecto

Saludos

barbbanman

why has the bug not been fixed for "lost connection" after the first ad for more moves???? I reinstalled the game and lost all my saved boosters 😡

encantes

Hi @barbbanman and Welcome in this Community 🍓 🍎 🍏 🍓 🍎 🍏

I'm sorry that you have an issue with your game connection, there are other players in your same situation and we have already reported the issue to the Farm Studio to fix it.

May you please answer these questions:

• Which device are you playing on?
• Which game version are you using?
• Do you remember which ad you were watching when it happened?

Connection Lost please click on this green link

Many thanks for your understanding 😉😊😉😊

I wish you a super day 🌞 🌺⚘

I've to close this thread, to have all the info in one place

MetBob58

I have the same problem - loss of connection after I watch the first ad and collect the first two extra moves.

I am playing on a Huawei Y7 2019

Game version is 5.58.5

The problem occurs with all ads.

Lady_Choo

🐔🐔🐔🐔FARM MODERATOR UPDATE 🐔🐔🐔🐔

The lost connection is under investigation by the studio. They thank you for your patience 🙂