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Games Freezes since Last Update - *Solved!*
Answers
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Hello @Catalystic @danimarie13 @egoody55!
I wanted to check if you are all still having issues with the game freezing? If yes, we would love to know if the game happens to freeze when you use a specific booster or at a specific area in the game or maybe when there is a cascade in a level basically when and where does it freeze.
This will help us understand what the issue might be. Thanks a lot for your collaboration 😉
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It's random for me as well. I have tried different things to see if there seems to be a pattern but no matter what I do (use booster/don't use booster, force close etc) it is still random freezing. I even uninstalled/ reinstalled and that didn't help so I'm certainly not losing everything again to try that more than once.
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The game continuously freezes...I have followed all the solutions...clear cache, update app, uninstall, reinstall, restart phone several times and the game continues to freeze. This happens most often when the game is loading, or it manages to load and then freezes or it freezes when you click try again after losing the game...PLEASE FIX !
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Hi @Cactus1204 and @lorij72 and Welcome in this Community 🍓 🍎 🍏
We are sorry about your problem, in order to help you may you please specify your type of device, mobile, PC, King.com or Facebook and your browser?
Did you update the game to the last version 5.68.8?
May we ask you if is possible to take a screenshot if the issue still persists and did you try to play with other devices?😉😉😉
The Studio tested the game with different devices but could not reproduce the issue.
Many thanks for your understanding 🤩 🤗 🤩 🤗
